The room was lovely and the one member of staff I met very helpful. The air-conditioning was adequate. It was relatively easy to gain access without any staff present via mobile phone/email communication.
The breakfast was not worth bothering with, pod coffee and croissants wrapped in plastic. Given the prices, I thought this was problematic.
We loved this historic and quirky hotel. The room and bath were spotless and comfortable, and the bed and linens were high-quality.
We didn't like the stairs (there was no elevator), but it was only two floors. We had help with our bags at checkout.
The location is perfect in a little alleyway connecting two main streets. We would stay here again.
เข้าพัก 1 คืน, เมษายน 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Herbert
16 ก.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Poor communication about check in.
Poorly lit entry
Very nice staff but only there for breakfast
Nice breakfast
Wiff of sewer gas when AC turned on
Lovely frescos
Tiny room
Hotel has a 2 hour check in from 2-4. Otherwise you must get a code to let yourself in and you are on your own until breakfast the next day. If we knew that when we booked we may not have chosen the hotel as we did not want to be tied to the hotel staffs 2 hour window period to check in
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Joseph
11 ส.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The biggest problem with this property is that we booked it from the Expedia website listing as a Hotel. It is not a hotel. It is an air bnb. It should be listed on Vrbo, not Expedia. It is a perfectly fine air bnb type accommodation. However, if you are expecting a hotel with a staff to man a front desk, bell service, or an elevator, forget it. If one stays on the top floors, dragging one’s luggage up the stone steps is difficult. The air conditioning is not really adequate. If you want an air bnb, this is a fine choice. If you want a hotel look elsewhere. The Expedia listing for this property should be removed and placed on Vrbo.
เข้าพัก 1 คืน, สิงหาคม 2025
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
13 ม.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The location of this property is amazing, although a little difficult to find if you're using Google Maps. As its on the opposite side and end of the lane than shown.
My host for the stay, Franca, has been lovely and offered some great suggestions of things to see/do on arrival.
The rooms themselves are beautifully decorated, however I found the bedding and pillows particularly uncomfortable. Also, the rooms are not soundproof at all, which is understandable given the age of the building. Just something to be aware of. Perhaps bring some earplugs to sleep in.
Overall a pleasant stay and I would recommend.
Hyggelig mottakelse og god service. Veldig rent og ordentlig. God beliggenhet. Sjarmerende rom ig innredning. Alt i alt veldig bra, hvis vi skal tilbake til Lucca så er dette et sted å velge en gang til
Rustic hotel in just in the midle of everything in Lucca. Nice beds, quiet in the nigths and easy access to all you want. Will definitely stay here again!
Specielt og enestående udsmykket med vægmalerier. Hyggeligt overnatningssted, og ejeren Franca er helt fantastisk. Tæt på alting. Helt unik middelalderby.
The room features and furnishings were beautiful and truly unique! I loved the exposed brick, wooden beams, and antique furniture. The frescoes are very colorful and definitely added to the atmosphere. Felt very welcomed by Franca and we really enjoyed our morning cappuccinos and breakfast. After hours check in was extremely easy and helpful since we arrived late. Location was convenient for exploring Lucca and was only 10 mins walk from train station. I hope to stay here again in the future, I'd love to see what the other rooms look like!
Molto acogliente, in centro paese, colazione di 5 stella.
เข้าพัก 1 คืน, สิงหาคม 2019
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
ผู้เข้าพักจริง
16 ส.ค. 2019
ชื่นชอบ: พนักงานและบริการ
Very central location, a lot of character themed rooms, but small.
Very Helpful host. Most things needed for a short stay.
Can’t park car nearby, need to pay and park walk 10 minutes as city restrictions