โรงแรมและที่พักLucaya

"Restaurant was fantastic. People were fantastic! I’ll be back."

"Great pool bar, rooms are clean, staff is nice"

"My trip was to short"

"Overall satisfied and it felt like home"

"I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have...

"Rooms were clean and Ms. Jones at the front desk was very helpful. Getting breakfast in a timely manner was not good. Waited almost 30 minutes only to find out what we requested was not available. If you are only there for a place to lay your head... great!"

"Booked this online via Expedia because it looked great - got to the site and it was CLOSED FOR RENOVATIONS. Luckily we were able to contact someone on site so they could set up a cot for us, but the place was CLOSED FOR RENOVATIONS so there were no services. The airline had lost our luggage, so we had to wait at the property because that’s where the airline was bringing our luggage, even though it WAS CLOSED FOR RENOVATIONS. But eventually the airline told us they WEREN’T bringing our...