Dear Khun Maliwan, Tank you very much for your review. We haope to welcome you again n the future. Best regards, Wee Kositanont Hotel Manager

Dear Valued Guest, We are well taken note and will send your suggestion to management team for our improvement in service. Best Regards, The Grand Team

Dear Meo, Thanks a lot for the very nice feedback. We do really appreciate it. We are looking forward to welcome you again soon at the Grand Regards Franck D.

เรียน คุณลูกค้าที่เคารพ, ทางโรงแรมเดอะแกรนด์ หลวงพระบาง ขอขอบพระคุณท่านเป็นอย่างสูงที่ให้เกียรติใช้บริการของเรา และสละเวลาในการให้ความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม ทางโรงแรมมีความยินดีเป็นอย่างยิ่งที่ท่านได้รับความสะดวกสบายและได้รับการบริการที่ดีระหว่างการเข้าพัก โดยเฉพาะอย่างยิ่งในเรื่องอาหารเช้าและบรรยากาศของโรงแรม เรามีความยินดีที่จะแบ่งปันคำชมของท่านแก่เพื่อนพนักงานที่เกี่ยวข้องเพื่อเป็นขวัญและกำลังใจในการทำงาน ทางโรงแรมขอขอบพระคุณท่านอีกครั้งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการอันแสนประทับใจให้แก่ท่านอีกครั้งในอนาคตอันใกล้ ขอแสดงความนับถือ Mr. Franck Delen General Manager

เรียน คุณอภิรมย์ ทางโรงแรมเดอะแกรนด์ หลวงพระบาง ขอขอบพระคุณท่านเป็นอย่างสูงที่ให้เกียรติใช้บริการของเรา และสละเวลาในการให้ความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม ทางโรงแรมมีความยินดีเป็นอย่างยิ่งที่ท่านได้รับความสะดวกสบายในบริการรถรับส่งไปในตัวเมืองและได้รับการบริการที่ดีระหว่างการเข้าพัก ทางโรงแรมมีความยินดีที่จะแบ่งปันคำชมของท่านแก่เพื่อนพนักงานที่เกี่ยวข้องเพื่อเป็นขวัญและกำลังใจในการทำงาน ทางโรงแรมขอขอบพระคุณท่านอีกครั้งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการอันแสนประทับใจให้แก่ท่านอีกครั้งในอนาคตอันใกล้ ขอแสดงความนับถือ Mr. Franck Delen General Manager

Dear Kazunobu, Thank you very much for your kind review. We are very glad to know that you had a great stay with us and love our ground and settings. It is true that we have the best view point of Mekong River in Luang Prabang and you can actually enjoy the Sunset Cruise right from our pier. We wish you all the best and hope to have a chance to welcome you again in the near future. Best regards, Wee Kositanont General Manager

Dear Sir/Madam, Thank you very much for your kind review. We are very glad to know that you had a great stay with us and love our ground and settings. We wish you all the best and hope to have a chance to welcome you again in the near future. Best regards, Wee Kositanont General Manager

Dear Olivier, Thank you very much for your kind review. We wish that we would have a chance to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

Dear Sir/Madam, Thank you very much for your kind review. We are vert happy to hear that you had a great stay with us. We hope that you will come back to visit us again in the near future. Best regards, Wee Kositanont Hotel Manager

Dear Valued Guest, Thank you very much for staying with us. We appreciated your feedback. Best regards, Wee Kositanont Hotel Manager

Dear Valued Customer, Thank you very much for your kind review. We very appreciated your feedback.

Dear Roxanne, Thank you very much for your valued review. Please be informed that we also offer coupon 15% to all In-house guests. We wish you had a good stay here and we are looking forward to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

Dear Pei Yu, Thank you very much for your review. We wish to welcome you again in the near future. Best regards, Wee Kositanont

Dear Sir/Madam, Thank you very much for your kind review. We are very happy to hear that you had a good stay with us. We hope to have a chance to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

Dear Catherine, Thank you very much for your review. We are very glad to learn that you had a great time with us. We hope to have a chance to welcome you again in the near future. Best Regards, Wee Kositanont Hotel Manager

Dear Valued Guest, Thank you very much for your review. We are looking forward to seeing you again in the near future. Best Regards, Wee Kositanont Hotel Manager (Acting)

Dear Valued Guest, Thank you very much for your review. We are taken noted and will improve our service. We wish to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager (Acting)

Dear Bunleng, Thank you very much for your review. We hope to welcome you again in the near future.

Dear valued customer, Thank you very much for your review. We are very happy to learn that you like our hotel and service. We are also taken note for water temperature and breakfast, and will improve on those areas very soon. Best regards, Wee Kositanont

Dear Catherine, Thank you very much for your review. We are very happy to hear that you had a good stay with us. We hope to welcome you again in the future. Best regards, Wee Kositanont Hotel Manager

Dear Ali, Thank you very much for your review. We are very glad that you had a great time with us. Hope to welcome you again soon Wee Kositanont Hotel Manager

Dear Sir/Madam, Thank you very much for your review. Hope to welcome you again in the near future. BR, Wee Kositanont Hotel Manager

Dear Frederico, Thank you very much for your review. We hope to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

Dear Khun Nattawan, Thank you very much for your valuable review. We are very delighted to learn that you had a great time staying with us. We have shared your comment to all staff for their encouragement and future improvement. We wish to have a chance to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

Dear Jaemo, Thank you very much for your comment. We are very sorry to hear that you have some difficulties during your stay, but we would like to inform you that we have provided the free shuttle all day as per hotel schedule and the food price is about average comparing to other restaurants in town as the cost of living and transportation fee in this town is quite expensive. We hope that we will have a chance to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

Dear Phonekeo, Thank you very much for taking your time to give us the review. We are very delighted to learn that you had a great stay with us. We wish to welcome you again in the near future. Sincerely yours, Wee Kositanont Hotel Manager (Acting)

Dear Thomas, Thank you very much for your valued comment. We are very glad to know that you had a good stay with us. We wish to have a chance to welcome you again in the future. Best regards, Wee Kositanont Hotel Manager (Acting)

Dear Stephen, Thank you very much for your valued review. We are very delighted to learn that you love our ground and service. Please give us another chance to welcome you if you plan to visit Luang Prabang in the future. Best regards, Wee Kositanont Hotel Manager (Acting)

Dear Akash, Thank you very much for your review. We will keep continuing the good service and hope you get well soon. Best regards, Wee Kositanont Hotel Manager (Acting)

Dear Sir/Madam, Thank you very much for your valued review. We are very sorry to learn that there were some convenience during your stay. I believe there would be some miscommunication as we would not charge the extra bed if guest paid already. Please let me know if there is anything I can be at your assistance. Best Regards, Wee Kositanont Hotel Manager (Acting)

Thank you very much for your valued comment. We wish to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manger (Acting)

Dear valued guest, Thank you very much for your review. We will continue our good works and hope to have a chance to welcome you again in the near future. Best Regards, Wee Kositanont Hotel Manager (Acting)

Thank you very much for your review! Hope to welcome you again in the near future.

Thank you very much for your good comment. Hope to see you again soon!

Thank you very much for your review. We have already added the shuttle schedule to serve more time for our guest. Hope to welcome you again in the future.