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"Room was too hot and the sign on the wall said the solution was to open a window ... fair enough, but when the airport is right beside a busy airport and road, it didn't make for a good night's sleep at all."

"Far better option than our previous stay at a hotel at Edinburgh Airport "

"The pool was under maintenance."

"The staff was most helpful. The breakfast was very good with lots of options. We found our room clean and well appointed. We would stay there again."

"We arrived on a late Saturday evening flight, ready to go to sleep. The plug on the wash hand basin did not work so the basin would not drain. Staff were very concerned and apologetic, but could not call a maintenance person until Monday morning (we were only staying 1 night) and couldn’t offer a change of room as the hotel was fully booked. A very disappointing experience and the weekend price was poor value for money. I expect better from HIE."

"Lovely hotel, rooms are good, but hotel is busy so do book restaurants early if that's really important for you. Food is good, staff are so friendly."

"Standout was the staff who were excellent, so helpful and friendly. The room was great. No food available but staff booked us a table at a nearby eatery. Ideal for a short walk to visit the Kelpies. Location is on a trading estate but easy access to road network for onward travel."

"Beautiful gardens surround what clearly was a stunning manor house in its day. Met at reception by a cheerful helpful lass who soon had us booked in. Room was very dated and tired and desperately needed a full refresh. A questionable mark on the bed valance caused concern. The bath plug spun wildly and wouldn't seal meaning a bath was out the question. Saying that there was no shortage of hot water for a shower. We slept well enough and beds were comfortable. Breakfast was nothing short of a...

"The hotel is in a lovely building, but the decor in our room was odd and dated - it needed a bit of tlc and updating in our opinion. Lovely views of the city and beyond. We wish the blinds/curtains had been black out, as it got quite light in the morning. The big light in our room flickered a lot, so we couldn’t use it. Free parking was great. The room was cleaned each day and had basic amenities - kettle with tea and coffee, ironing board and a safe in the wardrobe."

"Very good "

"Very good, close to tram / train station for easy commute "

"We thought we had got the breakfast included wasnt the case when arrived. And there was bugs and dirt in the globe light of our room. "

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"I have commented favourably on the important aspects; I did not use the internet."

"No hangers in wardrobe. Friends who were staying have us some of theirs. Broken window blind lying on floor in room. Both these things reported right away . Asked for change of room but hotel full due to a coach party being in. Employee couldn’t repair blind as fitting broken. Used the throw blanket from bottom of bed to cover window . Disappointing. As blanket thin an outside lights shining in . "

"Yes everything was good 👍 and parking too."

"The hotel was incredible. The food and drinks weren’t just the best we had while in the UK, but some of the best we’ve ever had worldwide. The consistency of all the drinks and meals was out of this world! Highly highly recommend. "

"The staff were absolutely amazing! I couldn’t say one negative thing about them. Very helpful giving directions etc unfortunately we had issues with the cleanliness of our room and had to change. One room had what appeared to be blood on the wall. Very disappointed as this hotel is supposed to be a 4 star."

"The hotel needs renovation.The food in the restaurant was terrible and expensive! if you order a pie or smoked fish, know that they are bought from a supermarket and are just reheated. "

"Lovely clean and comfy rooms "