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Mercure Lourdes Imperial

4.0 star property
Riverside tranquility meets upscale comfort at Mercure Lourdes Imperial, where fine dining and shopping opportunities create an elegant retreat experience

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Mercure Lourdes Imperial, by the river, offers a serene escape with international dishes at two restaurants and a charming terrace. Enjoy free in-room WiFi, shopping options, and dedicated conference space for business and special events.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Premium bedding, minibar, in-room safe, desk

Triple Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Privilege, Room

Privilege, Room | Premium bedding, minibar, in-room safe, desk

Privilege, Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Located in Lourdes, Mercure Lourdes Imperial is in the city centre and on a river. Basilica of Our Lady of the Rosary and Château Fort – Musée Pyrénéen are local landmarks, and some of the area's attractions include Lourdes Wax Museum and Parc Animalier des Pyrenees. Dungeon of Eagles and Massey Garden are also worth visiting.
Map
3 Avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • Basilica of St. Pius X which includes a church or cathedral and interior views as well as a large group of people
    Basilica of St. Pius X
    5 min walk - 0.4 km
  • Rosary Basilica featuring interior views, heritage elements and a church or cathedral
    Basilica of Our Lady of the Rosary
    6 min walk - 0.6 km
  • Grotte of Massabielle showing religious aspects as well as a large group of people
    Massabielle Grotto
    8 min walk - 0.7 km
  • Notre-Dame de l\'Immaculee-Conception showing heritage architecture and a church or cathedral
    Basilica of the Immaculate Conception
    8 min walk - 0.7 km
  • Sanctuary of Our Lady of Lourdes
    8 min walk - 0.7 km

Getting around

  • Lourdes Station
    15 min walk
  • Pau (PUF-Pau - Pyrenees)
    56 min drive

Restaurants

  • Café Royal
    4 min walk
  • Hotel Gallia et LondreS
    2 min walk
  • Asian Delices
    4 min walk
  • Hotel Sainte Rose
    4 min walk
  • Cafe Jeanne D'arc
    1 min walk

About this property

Mercure Lourdes Imperial

Upscale hotel near Basilica of Our Lady of the Rosary
Close to Massabielle Grotto, Mercure Lourdes Imperial provides a terrace, shopping on-site and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, children's meals and international cuisine. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Local cuisine breakfast (surcharge), bike hire and self-parking (surcharge)
  • A porter/bellboy, a banquet hall and free newspapers
  • Luggage storage, tour/ticket information and a front desk safe
Room features
All 88 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and baths or showers
  • 37-inch flat-screen TVs with satellite channels
  • Free infant beds, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10 AM for a fee: EUR 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le Perchoir

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1950
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 December and 1 February.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 15.00 per person
  • Self-parking fee: EUR 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Lourdes Mercure
Lourdes Mercure Imperial
Mercure Imperial
Mercure Imperial Hotel
Mercure Imperial Hotel Lourdes
Mercure Imperial Lourdes
Mercure Lourdes
Mercure Lourdes Imperial
Accor Lourdes Imperial
Mercure Lourdes Imperial Hotel Lourdes
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Lourdes
Mercure Lourdes Imperial Hotel Lourdes

Frequently asked questions

Is Mercure Lourdes Imperial pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Mercure Lourdes Imperial?

Self-parking is available for EUR 15.00 per day.

What time is check-in at Mercure Lourdes Imperial?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Lourdes Imperial?

Checkout is at noon.

Where is Mercure Lourdes Imperial located?

Located in the heart of Lourdes, this hotel is within a 10-minute walk of Lourdes Wax Museum, Basilica of Our Lady of the Rosary and Massabielle Grotto. Porte St-Joseph and Château Fort – Musée Pyrénéen are also within 10 minutes. Lourdes Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Lourdes Imperial Reviews

8.0

Very good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 76 out of 217 reviews
Rating 8 - Good. 82 out of 217 reviews
Rating 6 - Okay. 34 out of 217 reviews
Rating 4 - Poor. 16 out of 217 reviews
Rating 2 - Terrible. 9 out of 217 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops, dining, and access to Lourdes sanctuary.
Stayed 3 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Great location and clean rooms. Good breakfast
Stayed 3 nights in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a little better. Good location. Great staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julio

Liked: Staff & service, amenities, property conditions & facilities
Accidental location for those that want to visit this town
Stayed 2 nights in May 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wonderful. Room clean comfy. Buffet is garbage. Location excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
I felt at home and the staff very courteous and helpful. I have nothing bad to say regarding this hotel. Excellent service
Stayed 5 nights in Oct 2023

8/10 Good

Luan

Nice hotel nice staffs closed to the church. Easy to access
Stayed 1 night in May 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Stayed 3 nights in Sep 2022

6/10 Okay

Nadarajasundaram

Outdated property

A bit outdated property. Locatio was good
Stayed 2 nights in May 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Like - Front Desk staff, Sebastian greeted and showed welcoming hospitality although the checkin was passed midnight.
Stayed 2 nights in Jun 2023

4/10 Poor

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obsolete Hotel. City Center.

Hotel Obsolete with Gotelé in the rooms as the last reform was on tbe 70 and this was as a Suit, ....The hotels level in Lourdes normaly is horrible. Room Small. Breakfast nice standard Its as a 2 starts in other EU country.. Very expensive for the status. Try to use a modern one ....with less stars
Stayed 1 night in May 2025

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel facilities are in disrepair. It is old but not well maintained.
Stayed 2 nights in Jun 2023

8/10 Good

HYO GEUN

Liked: Cleanliness, staff & service, amenities
It was very difficult to find the hotel with Google map since there is one way and Google map do not showed one way and I drive there three times to find the gate of Hotel. Finally I called to hotel and found the parking spot near from the Hotel. It was 2 minute walk and move my luggauge for check in. Need to call them before arriving the Hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel- it is very well located and provided great food during the low season when almost every restaurant in town is closed. The staff were great- thanks!!
Stayed 2 nights in Feb 2026

8/10 Good

Nancy Martino

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. The staff was courteous and helpful.
Stayed 2 nights in Feb 2026

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était conforme à nos attentes, avec une belle vue sur le Gave de Pau. Accueil très agréable et professionnel, parking à l'arrière de l'hôtel très appréciable
Stayed 1 night in Nov 2025

10/10 Excellent

Henri- claude

Liked: Cleanliness, staff & service, amenities
Personnel très bien
Stayed 4 nights in Nov 2025

6/10 Okay

michel

Liked: Cleanliness
Entrée sympa mais l’ascenseur nous annonce la suite .Salle de bain à revoir Chambre des années 80 vieillie et petite . Je ne comprends pas le 4etoiles
Stayed 2 nights in Nov 2025

6/10 Okay

Bertrand

Chambre trop petite.Pas de douche italienne...une baignoire dangereuse. Serviettes de bain trop petites. Bruits nocturnes des départs à partir de 5.00 Ça fait beaucoup.L’hôtel a besoin d’une grande mise à niveau pour respecter le rang revendiqué Garage cher..Pdj cher pour la prestation livrée
Stayed 3 nights in Oct 2025

8/10 Good

MARIA DE LOURDES

Liked: Cleanliness, staff & service
Aquecimento e ar condicionado não funcionaram durante a estadia. Hotel antigo demais.
Stayed 1 night in Oct 2025

10/10 Excellent

ANTONIO WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café completo com sucos, frutas, iogurte, pães variados, etc Lugar bonito, com estacionamento público , lojas e restaurantes no entorno.
Stayed 3 nights in Oct 2025

6/10 Okay

Simonetta

Liked: Cleanliness
Camera pulita, ottima posizione ma rapporto qualità/prezzo deludente
Stayed 2 nights in Oct 2025

4/10 Poor

Amadeu

Liked: Cleanliness, staff & service
Disliked: Room comfort

Cela devait être un beau séjour

Chambre très bs de game pour un hôtel 4 étoiles et réservation d une chambre grand lit et canapé lit et arrive la minuscule chambre sombre mur abîmé et retrouve cachet sur la moquette prêt de l armoir
Stayed 2 nights in Sep 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J ai demandé à changer de chambre cette dernière était au dessus d une cour pas très attirante J ai fait valoir que je venais pour la troisième fois dans l établissement
Stayed 2 nights in May 2025

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