โรงแรมใกล้ปราสาทลูโกอร์, สวอนซี

"Lovely old fashioned quality hotel"

"Average Hotel in a good location for Business. Check in was slow and Room electrics had two separate faults."

"★Very bad room ★Staff is good. Funny. Sleeping time to much disturbing the staff. Overall ok. ★Iam not going kitchen. My room staff going he said kitchen not clean and bad smeal. ★This hotel nearest shop have disnction good. "

"A little bit down at heal but apart from that it was neat clean and tidy."

"I have not stepped foot in the grand since it was a night club and berni inn. Staff were very attentive, room clean was amazing. "

"The apartment was ok. Bedside table broken, bin lid wouldn’t shut. Hairs in bedroom and bathroom Floor dusty, needed a good clean! The worst thing was the noise from the surrounding bars and cafes, booming music all day and most of the evening, couldn’t relax or sit outside "

"Nice room, good location, will be returning "

"Our stay was exactly how we expected "

"N"

"The pictures online are nothing like the hotel when you get there the hotel needs a makeover. It says that it has two restaurants but in fact, the breakfast is only open till 10:30 in the morning and the brasserie was only open 2 times and I stayed a full week. It atates that it has a gym which it does not and hasn’t been working for years. The rooms are very dingy stuff caked and stuck on the walls. The carpet, the wood flooring, the tile all is just very old and not well kept. One of the...

"Hotel had plenty of parking, a restaurant, gym with pool and sauna and a Starbucks. It’s located in a really nice new area of Swansea. Room was nice big, the bed was comfortable, How there was a few stains on the carpet. Gym is ok, however changing rooms need to be cleaned more and sauna and steam room have a really strong unpleasant smell. "

"Ideal room for a couples nights in the centre of town. Had everything we needed. Only downfall was the shower and cooker. Shower pressure and temperature wasn’t good. Kept going from scolding hot to freezing cold with very little pressure. The cooker control knobs did not work properly and at one point wouldn’t turn off (very dangerous) so we had to unplug from the wall. Other than that we enjoyed our stay. "

"I had a terrible experience with my hotel booking yesterday. I made the reservation in the morning and informed the owner, John, that we would arrive late, after 9:00 PM. She told me there would be a £60 late check-in charge, which I agreed to. At 9:00 PM, she messaged me, and I explained that due to traffic and an accident, we would be delayed by about an hour. She responded rudely, telling me to call when I arrived, and I agreed. Before reaching the property, I messaged her at 10:55 PM to...

"不太乾淨，我們全團人有18個房間，住宿6晚，其中有7個房間的小朋友及大人都病了， 病徵都是嘔和發燒，請酒店多加衛生清潔，特別地氈消毒"