Search Hotels Near Los Remedios National Park, Naucalpan

"i asked for my room to get cleaned and I asked for late checkout and they said ok than the day of they tell me no late check out and I had to leave at 11 on the dot if I would of known that I would have had a extra day than I had to wait at the airport with all my stuff for 5 hours B4 my plane come "

"Todo estuvo excelente, la atención, las instalaciones, muy limpio y el diseño de las habitaciones.Muy recomendado."

"Rooms and amenities were ok although they look a lot better in pictures. Had a terrible experience with con·cierge. Extremely unreliable reservation experience. Last minute cancellation, cab arriving 45 mins late. Totally untrustworthy. Will not come back to this property."

"Location staff"

"The rooms were extremely clean! The price and location was great. "

"Nice "

"Excelentroom and service"

"Hotel looks nice within the pictures, but when arriving and in the room it is a different experience. Our party was excited to use the pool/jacuzzi for our stay but turns out that it is under construction and was not notified of the construction going on during the mornings when they were renovating it. In the hotel room, the towels were no where near new - the towels had holes/ripped from side. The bed sheets also were no where near new as well - there also were holes visible. The draining system for the sink was also a mess, our sink would get flooded constantly when using it. There was no mini fridge or ice bins to keep our items cold although there was an ice machine. The safe was also not working in our room and other rooms we got for our stay. Our hotel room key would also get randomly decommissioned and would have to go back to the front desk to get it reactivated. I would not stay at this hotel or recommend anyone else to stay in the future. "

"Yes"