The room is not small but the toilet + bath room is extremely small. When we sat on the toilet, the sink was just above my lap and my knees could touch the door. We also found that the bedsheet were just put on the floor outside the rooms before the staff changed them. I don't think the floor / carpet is clean. The room is spacious. The staff is friendly and helpful. The room was noisy (sound of aircrafts, ambulances, people at the bar at night time etc).
The points above are negative but there are positive things: close to Hounslow Central tube station (10 mins walk), lots of super markets, restaurants. It provides free parking and also the fee is low. Therefore, I shouldn't give them too low rating.
Staff are very nice . I like the use of disposable cups and plenty of tea and coffee.
The cleaners deserve a medal as the hotel was spotless.
Nice view form my room
The hotel was very nice and welcoming. It is easy to travel there by public transport. The staff I met were very helpful and friendly. The only negative is that the television was very small and had no remote control .
Perfect for what we needed so no complaints as could walk to Twickenham (about 25 mins) but the toilet is hilarious as you can only just about sit on it with the door closed - then you have the sink on your lap !! And I am only 5ft !!!
The property was announced as a hotel which is deceptive it is really a motel or inn.No microwave,no refrigerator.The shower does not have a soap holder.The mattress needs to be changed you can feel the springs when you lay on it.There is only a small table and a chair to eat on.