One of the best hotel. Centrally located. Near tube station and museums. Excellent hotel condition. Good service. Quiet andcomfortable.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก NielsF วันที่ 16 ก.ย. 2019
Thank you!
We're pleased to read that you had an enjoyable time with us and look forward to welcoming you back again.
Warm regards,
Niels & the Ampersand Team
Dear Natasha, thank you for your wonderful feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London. Warm regards, The Ampersand Team
Loved my stay and amazing location. Room was super small but I guess it’s London!
SARAH
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก Catarina A. วันที่ 7 เม.ย. 2024
Dear SARAH,Thank you for your wonderful feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Dear Jeremy,Thank you for your amazing feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Amazing location. Tube, bus, taxi stand, ahopping, quality restaurants, and wonderful museums all within a very short walking distance. Also, the staff was incredible.
Carl
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก Ana วันที่ 24 มี.ค. 2024
Thank you for your lovely feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London. Warm regards,The Ampersand Hotel Team
This is a beautiful, comfortable, welcoming hotel and everyone on the staff is very kind, helpful, and absolutely lovely. I recommend highly.
rebecca j
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก Catarina A. วันที่ 20 มี.ค. 2024
Dear rebecca,Thank you for the kind review. We are pleased that you had a great stay with us, and we hope to have the pleasure of welcoming you back next time you visit South Kensington.Warm regards,
Dear Fiona,We are pleased to learn that you had a lovely stay with us. We hope to have the pleasure of welcoming you back next time you visit South Kensington.Warm regards,Niels & the Ampersand Team
Staff very pleasant and helpful. Comfortable room.
Joan
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Niels F วันที่ 12 มี.ค. 2024
Dear Joan,Thank you for the kind feedback. We are please to hear you had a comfortable stay and was looked after well by the team.We hope to have the pleasure of welcoming you back on another occasion.Warm regards,The Ampersand Team
Excellent boutique hotel with outstanding service and lovely restaurants.
Tim
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Catarina A. วันที่ 10 มี.ค. 2024
Dear Tim,Thank you for your wonderful feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Thank you David,We are pleased you had great stay and was looked after well by the team.Hopefully we have the pleasure of welcoming you back on another occasion.Warm regards,The Ampersand Team
Superb customer service. Elegant, quiet, and understated luxury hotel. Great location - well connected, but just off the middle of everything. Excellent.
Oluwagbemiga
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Catarina A. วันที่ 3 มี.ค. 2024
Dear Oluwagbemiga,Thank you for your wonderful feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Dear Shivkumar,Thank you for your lovely feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Excellent quality hotel. Stayed at least twice a year in past eight or so years. Never lets us down
Derek
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Catarina A. วันที่ 17 ก.พ. 2024
Dear Derek,Thank you for your wonderful feedback. It was a pleasure to welcome you back to The Ampersand. I am delighted you had another enjoyable stay and that we continue to match your expectations.I look forward to welcoming you back to The Ampersand the next time you visit London. Do not hesitate to contact me if I can be of any assistance in the future.Warm regards,
Every stuffs are very kind and nice.
I really enjoyed.
Thank you very much!!
Yayoi
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Catarina A. วันที่ 17 ก.พ. 2024
Dear Yayoi,Thank you for your lovely feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Dear Andrew,Thank you for your wonderful feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Dear Sinead,Thank you for your wonderful feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
10/10 ดีเลิศ
Colette
22 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Colette
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Niels F วันที่ 24 ม.ค. 2024
Thank you very much Colette,We hope to see you back in South Kensington again soon.Warm regards,Niels & the Ampersand Team
Thank you Rachel,We hope to have the pleasure of welcoming you back again soon.Warm regards,The Ampersand Team
10/10 ดีเลิศ
Pauline
8 ม.ค. 2024
Pauline
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Catarina A. วันที่ 4 ก.พ. 2024
Dear Pauline,Thank you for your wonderful feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
6/10 พอใช้
Elfassy
เดินทางกับครอบครัว
2 ม.ค. 2024
ชื่นชอบ: ความสะอาด
Hôtel pratique pour son emplacement proche d’une station de métro qui dessert les meilleurs sites de Londres. La chambre est propre et jolie. Le personnel est vraiment pas agréable surtout au Check in. Dommage.
Elfassy
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Niels F วันที่ 6 ม.ค. 2024
Dear Elfassy,Thank you for choosing to stay with us during you visit to London. We are pleased to hear you liked the hotel and found us well located in South Kensington.Please do accept my sincerest apologies for the Reception team came acoross unfriendly. This is by far the kind of service we pride ourselves by.I hope we have the pleasure of welcoming you back on another ocassion.Warm regards,Niels & the Ampersand Team
Love this hotel, never fails to please and in a super location.
Robert
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Catarina A. วันที่ 1 ม.ค. 2024
Dear Robert,Thank you for your wonderful feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Dear Paul,Thank you for your lovely feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
The hotel staff was warm and welcoming. The hotel is in a great area and is very conveniently located near the South Kensington station. The area is safe and walkable and is near museums and shopping. The hotel itself was charming, clean, and comfortable with great amenities. We would definitely stay here again.
Stephanie
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Catarina A. วันที่ 1 ม.ค. 2024
Dear Stephanie,Thank you for your lovely feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
10/10 ดีเลิศ
Louise
22 ธ.ค. 2023
Louise
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Catarina A. วันที่ 23 ธ.ค. 2023
Dear Louise,Thank you for your wonderful feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
4/10 แย่
Andy
22 ธ.ค. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
Poor service. Expedia VIP Gold was questioned and not recognised or honoured. Late check-out refused.
Extremely disappointing experience.
Andy
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Catarina A. วันที่ 23 ธ.ค. 2023
Dear Andy,Thank you for your valuable feedback shared.I have sent you an email to follow up with your complaint.Once again, thank you for sharing your feedback and I will be looking forward to welcoming you back.Kind regards,
8/10 ดี
Luen fat
เดินทางเพื่อธุรกิจ
21 ธ.ค. 2023
Luen fat
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Catarina A. วันที่ 22 ธ.ค. 2023
Dear Luen Fat,Thank you for your value feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Dear Adrian,Thank you for your wonderful feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Wonderful hotel , in perfect location . Tube station virtually across the steeet. Plenty of dining options nearby and staff super friendly and helpful. Will def return !
Charlie
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Catarina A. วันที่ 22 ธ.ค. 2023
Dear Charlie,Thank you for your wonderful feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Dear Anonymous,Thank you for your lovely feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Veldig positivt opphold på hotell med praktisk beliggenhet og god verdi for pengene. Ikke overdådig luksus, men stilfullt og tilstrekkelig oppdatert.
Hyggelig staff, fint deluxe room med stort bad og god seng.
Absolutt anbefalt!
Rune
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Catarina A. วันที่ 22 ธ.ค. 2023
Dear Rune,Thank you for your wonderful feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Friendly and proactive staff, great location, good value, restaurant was perfect. I will definitely return
Karen
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Catarina A. วันที่ 22 ธ.ค. 2023
Dear Karen, Thank you for your lovely feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
10/10 ดีเลิศ
Rebecca
14 ธ.ค. 2023
Rebecca
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Niels F วันที่ 4 ม.ค. 2024
Thank you Rebecca!We look forward welcoming you back on another occasion.Warm regards,The Ampersand Team
Dear Nicole,Thank you for your wonderful feedback.We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London.Warm regards,
Kleines, sehr feines Hotel mit ausgesprochen freundlichem Servicepersonal!
Perfekte Lage!
Andreas
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Niels F วันที่ 6 ธ.ค. 2023
Dear Andreas,Thank you for your kind review and feedback it's a pleasure to hear you had an enjoyable stay and that you were looked after well by all the team. I hope we have the pleasure of welcoming you back on another occasion.Warm regards,Niels & the Ampersand Team
Overall an excellent hotel, would absolutely recommend and would stay again next time I visit London.. Well done!
Antony
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Zohaib วันที่ 30 พ.ย. 2023
Dear Antony, Thank you for your lovely feedback. We are delighted that you had such an enjoyable stay and we look forward to welcoming you back to The Ampersand the next time you visit London. Warm regards, Zohaib
Hotel centrally placed for museums & Royal Albert Hall. Rooms were spotlessly clean, contemporary design however still retaining old architecture. Staff welcoming & friendly. Will definitely book again.
Phil
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Niels F วันที่ 28 พ.ย. 2023
Thank you Phil,It's a pleasure to hear you had a great stay and was looked after so well by the team.We hope to have the pleasure of welcoming you back again soon.Warm regards,Niels & the Ampersand Team
Vi bor her altid. Det er for os Londons dejligste hotel.
Winnie
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Niels F วันที่ 28 พ.ย. 2023
Mange tak Winnie,Der er altid en fornøjelse at have jer boende hos os og vi glaeder os til jerees naeste besøg.Med venlige hilsner,Niels & the Ampersand Team
4/10 แย่
Sebastian
25 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The location and property were great however we were kept awake by the very noisy heating system in our 5th floor room. We changed rooms to another floor at around 1.00am where it was fine.
Sebastian
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Niels F วันที่ 28 พ.ย. 2023
Dear Sebastian,Thank you for sharing your valuable feedback with us. We are very sorry that you experienced issues with heating in your room, please allow me this opportunity to also extend our sincerest apologies for this. I am however please that my colleagues was able to find a solution and you were able to enjoy the rest of your stay. We hope to have the opportunity of welcoming you back again on another occasion.Warm regards,Niels & the Ampersand Team
Dear Nawal,Thank you very much for the kind feedback. We hope to have the opportunity of welcoming you back again soon.Warm regards,Niels & the Ampersand Team
Very small room despite being called superior. No wardrobe space to speak of. Good location and great bed. Not living up to 5 star rating
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Zohaib วันที่ 22 พ.ย. 2023
Thank you for taking the time to give us your feedback. We appreciate all the feedback we receive as it allows us the opportunity to improve on the service we offer to all of our guests. We am sorry that your stay was not an enjoyable experience. Please rest assured all of your comments have been shared with the team. The level of service you received is not the usual high standard that we always seek to provide. We sincerely hope you will return to The Ampersand Hotel and allow us the opportunity to restore your faith in us. Warm regards, Zohaib & The Ampersand team
Dear Bonnie,Thank you for the kind review. We are please to hear that you enjoyed of comfortable beds, we do get a lot of positive feedback about the beds and they can be purchased from thehotelbedcompany.com. We hope to be able to welcome you back on another occasion.Warm regards,Niels & the Ampersand Team
Thank you for your kind review and feedback it's a pleasure to hear you had an enjoyable stay and that you were looked after well by all the team. I hope we have the pleasure of welcoming you back on another occasion. Warm regards, Zohaib & the Ampersand Team