Hey Lindsay!Thanks a bunch for sharing your experience with us! It's awesome to hear that you found our location convenient for exploring popular landmarks like Big Ben and Tower Bridge. We're thrilled that you enjoyed the spaciousness of your room, which was perfect for your group of three. The nearby train options and restaurant choices definitely add to the experience, and we're glad you appreciated them.Looking forward to welcoming you back for another fantastic stay at Leman Locke!Warm regards

Thank you, Alexander, for the stellar rating! We're delighted to hear that you had a very comfortable stay with us. Your satisfaction is our priority, and we hope to welcome you back for another excellent experience at Leman Locke in the future!

Bonjour ManonIt sounds like you had a fantastic stay! We're thrilled to hear that you enjoyed our convenient location, comfortable bed, and well-equipped amenities like the fantastic shower and Nutribullet in the kitchen. Your feedback about the storage options and bathroom shelves is appreciated, and we're glad they added to your convenience. We look forward to welcoming you back to Leman Locke on your next trip to London!

Thank you, Sing Fai, for your kind words and positive feedback! We're delighted to hear that our staff's efficiency and friendliness left a lasting impression on you. Providing swift solutions to any issues you encountered is always our top priority, and we're thrilled to hear that we were able to meet your expectations. Your recommendation means the world to us, and we can't wait to welcome you back again soon!

Hey QuashaeaThank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience during your stay with us. It's wonderful to know that you found our location convenient and that our staff provided exceptional service to make your stay enjoyable. We're delighted that you appreciated the amenities and fully equipped facilities in your apartment. We can't wait to welcome you back on your next visit to London!

Thank you, Kimberley, for your review! We're pleased to hear that you had a positive experience overall. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hey JacquelineThank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that the experience lived up to your expectations. It's fantastic to know that you appreciated our convenient location, the amenities nearby, and the onsite coffee shop. We're thrilled that you found the room comfortable and well-equipped, and that you enjoyed the city sky view. Your kind words about our staff mean a lot to us, and we're glad you felt welcomed during your stay. We're also happy to hear that our cleaning arrangements suited your needs. Thank you for choosing to stay with us, and we look forward to welcoming you back for another lovely stay in the future!

We're genuinely sorry to hear about your disappointing experience, David. Your feedback is invaluable to us, and we take it seriously. A member of our management team will reach out to you shortly to discuss your concerns in more detail. We strive to provide exceptional experiences for all our guests, and we regret that we fell short of your expectations on this occasion.

Hey Ronson!We're thrilled to hear that you had a perfect stay at Leman Locke! Thank you for your kind words about our staff and accommodations. We're delighted that you enjoyed the amenities and found everything in perfect condition. It's fantastic to know that you loved the area and found it convenient for exploring London's attractions. We can't wait to welcome you back for another memorable stay!

Hey Jason!Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience staying with us and that our accommodations made your trip with your son so much easier.We take pride in providing clean, bright rooms with stunning floor-to-ceiling windows, and we're delighted that you found them to your liking. It's always a pleasure to hear that our guests feel like they have their own apartment in London while staying with us.We can't wait to welcome you back in the summer! Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards

Dear RichardI want to extend my sincerest apologies for the inconvenience and frustration you experienced during your recent stay with us. Your feedback is invaluable to us, and I'm truly sorry to hear about the issues you encountered upon check-in and check-out.It's unacceptable that you had to endure a delay in finding your reservation upon arrival, especially after a long day of travel. I understand how frustrating this must have been, and I'm sorry for any inconvenience it caused you. Additionally, I apologise for the lack of attention and service you received during the check-out process. Please rest assured that this does not reflect the standard of service we strive to provide.I have escalated your concerns to our management team, and they will be in touch with you shortly to address the issues you've raised and to make amends for any shortcomings. We are committed to ensuring that incidents like these are not repeated in the future.We genuinely appreciate your feedback, and I hope that you will give us another opportunity to provide you with the exceptional service and experience you deserve during your next trip to London. Please feel free to reach out to me directly if you have any further concerns or if there's anything else I can assist you with.Warm regards

Dear Susanne,Thank you for your kind feedback! We're delighted to hear that your stay was pleasant and enjoyable. We would be very happy to welcome you back soon.Best regards,Nadia & The Locke Team

Hey Claire!Thank you for the fantastic review! We're delighted to hear that you enjoyed your stay with us and found our accommodations quiet, clean, and comfortable. It's wonderful to know that our excellent location and transportation links added to your experience. We can't wait to welcome you back for another enjoyable stay in the future!

Hey HongThank you for the perfect rating! We're delighted to hear that you had such a wonderful experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you, Aishwarya, for your positive review! We're thrilled to hear that you enjoyed the views from one of our higher floors and that you found the apartment clean and cozy. Your recommendation means a lot to us, and we would be delighted to welcome you back for another stay in the future!Nadia and the Team

Hey Crystal,As an aparthotel, our mission is to prioritize sustainability, which is why we do not provide daily cleaning services. We aim to reduce our environmental impact by minimizing unnecessary resource consumption. Regarding your concerns about the beds and housekeeping, we appreciate your input and will take it into consideration for future improvements. It's important to note that we advertise ourselves as an Aparthotel rather than a traditional hotel, offering a blend of hotel-like amenities and the independence of apartment living. We regret that your experience did not meet your expectations, and we hope to have the opportunity to welcome you again in the future.Nadia & the Team

Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed your stay and that our amenities, including the gym, in-house cafe, Japanese restaurant, kitchen, and laundry facilities, met your expectations. We're delighted that you found our location convenient and appreciated the quiet atmosphere. We're grateful for your kind words and are glad to know that you felt you received value for your money. We look forward to welcoming you back on your next visit. If there's anything else we can do to make your stay even more enjoyable, please let us know. Thank you for choosing to stay with us!

Thank you for your glowing review! We're delighted to hear that our warm and attentive service made your stay feel like home. It would be our pleasure to welcome you back to explore more Locke properties in the future.Warm regards, leman team xx

Thank you for your wonderful review, Deborah! We're thrilled to hear that you enjoyed your mini-suite with its amenities and found the beds comfortable. We appreciate your feedback about the shower accessibility and will certainly take it into consideration. We hope to welcome you back again soon! If you need any assistance with future bookings, feel free to reach out. Safe travels!

Hey Nicholas Thank you, Nicholas, for your fantastic review! We're thrilled to hear that you loved the space and found our location convenient. It's wonderful to know that you had a great experience with us. We can't wait to welcome you back for another stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

Dear Nicolette,Thank you for taking the time to share your experience! We're delighted to hear that you found our hotel to be super clean and that our staff were helpful and polite during your stay. Providing exceptional service and maintaining a clean environment are top priorities for us, and we're thrilled to see that reflected in your review. We hope to have the pleasure of welcoming you back again soon!Warm regards

Hey YekiThank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Leman Locke and that you're considering returning.It's fantastic to know that you appreciated the thick doors, spectacular view, and the hot shower with great water flow. We're also glad you found the on-site laundry convenient!We're sorry to hear about the cleanliness issue with the floor and the caked-on ketchup stain. Your feedback is super important, and we'll make sure to address this with our housekeeping team to ensure it doesn't happen again.Regarding the sofa and the bathtub, we appreciate your feedback and will look into ways to improve the comfort and safety of these amenities.Once again, thank you for choosing to stay with us, and we can't wait to welcome you back for another great experience!Best regards

Hey SeunThank you for sharing your feedback with us. We're delighted to hear that you found our location convenient and enjoyed the comfort of our studio.We apologise for any inconvenience caused by the infrequency of room service. Your feedback is valuable to us, and we will review our procedures to ensure that our services meet the expectations of our guests.We hope to have the opportunity to welcome you back for another pleasant stay.Best regards

Dear LinThank you for taking the time to share your feedback! We're thrilled to hear that you appreciated our management and found the location convenient. It's always our goal to ensure our guests have a pleasant and hassle-free experience during their stay.We look forward to welcoming you back again soon!Best regards

Hey Connor!Thank you for taking the time to share your feedback with us. We're thrilled to hear that you loved your room and found it clean and spacious, exceeding your expectations. It's fantastic to know that our proximity to the Aldgate East tube station was convenient for you.We appreciate your comment regarding the size of the garbage cans and will certainly take this into consideration for future improvements. It's wonderful to hear that your check-in and check-out experiences were smooth, and we're delighted that our staff contributed to making your stay enjoyable.We hope to welcome you back for another fantastic experience soon!Best regards

Hey Ezra!Thank you very much for your excellent rating and kind words! We're delighted to hear that you enjoyed our spacious and clean rooms. Providing a comfortable and hygienic environment for our guests is always our top priority.We hope to welcome you back for another enjoyable stay in the future!Best regards

Hey Aniel, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our accommodation neat and our staff friendly and helpful. Providing exceptional service is always our top priority. We're delighted that we could accommodate your early arrival and offer you an unexpected upgrade to a more spacious room. We hope this added to the enjoyment of your stay. We look forward to welcoming you back in the future!

Hey Besjana, Thank you so much for your lovely feedback! We're delighted to hear that you enjoyed our accommodation and the view. It was a pleasure having you stay with us, and we hope to welcome you back soon. Wishing you all the best until then!

Thanks for the 5/5!

Thanks for the 5/5!

Hey Timothy, Thank you for your fantastic review! We're thrilled you enjoyed your stay at Leman Locke. It's wonderful to hear that our team was able to accommodate your early check-in and that you found the room comfortable and well-equipped. We're glad you appreciated the convenient amenities like the washer/dryer and the stunning views from your room. Our central location near Aldgate East tube station and various dining options was also a plus. We can't wait to welcome you back for another great stay in the future!

Hey Yuen Thank you for your feedback! We're delighted to hear that you found everything perfect during your stay and that our staff were helpful and polite. We're glad you found the room clean and the cooking utensils sufficient. We apologise for the inconvenience caused by the slow elevators. Your comment has been noted, and we'll address this issue to improve the overall guest experience. We appreciate your valuable input and hope to welcome you back soon!

Thanks for the 5/5 Jean-Francois!

Hey Louise,Thank you for your kind words about your recent stay at Lemon Locke. We're thrilled you enjoyed our spacious and stylish one-bedroom suite, as well as our convenient location and friendly staff.We apologise for the inconvenience regarding the temperature in your apartment. Rest assured, we'll address this promptly to ensure a more comfortable stay next time.We can't wait to welcome you back for another fantastic experience at Lemon Locke!

Thanks Justin for showing us some love, we're glad you enjoyed your stay and can't wait to welcome you back!

Thanks for the kind words Lidiana, we're glad you enjoyed your stay and we can't wait to welcome you back soon!

Hey Courtney, Thank you for your kind words about our staff and the cleanliness of your room. We're glad you found the washer, dryer, and our location convenient.We're sorry to hear about the lighting and shower height issues you encountered. Your feedback is important to us, and we'll address these promptly to improve future stays.Despite these challenges, we're grateful for your recommendation. We hope to welcome you back soon for a better experience.Warm wishes,

Thanks Nin for the lovely review, we hope to see you again soon!

Hey there, Thank you for your fantastic review! We're thrilled to have exceeded your expectations and left you with such a positive impression. We can't wait to welcome you back for another wonderful stay in the future. See you soon!

Hey Alison!Thank you for taking the time to share your feedback with us. We're thrilled to hear that our property proved to be convenient for your business meetings. Providing a well-turned-out environment for our guests is always our goal, and we're delighted to know that we met your expectations.Should your business or leisure travels bring you back to the area, we look forward to welcoming you again. If there's anything specific you enjoyed or any areas in which we can further enhance your experience, please feel free to let us know.Safe travels, and we hope to have the pleasure of hosting you again soon.Best regards

Thanks for the 10/10!

Hey Shinichi,Thanks a bunch for sharing your experience with us! We're thrilled to hear you enjoyed the people, atmosphere, and everything our vibrant neighborhood has to offer. Your feedback is super valuable.We're sorry about the little hiccup with the in-room light, but glad we could get it sorted out for you swiftly. Your comfort is our priority!Looking forward to welcoming you back for another perfect stay. If there's anything else you need, give us a shout!

Hey There!Thank you so much for the perfect score! We're delighted to hear you had a fantastic experience during your stay. If there's anything specific you loved or any suggestions you have for us, feel free to share.Looking forward to welcoming you back for another amazing stay. If you ever need assistance or have any special requests, we're here for you!Best regards

Dear Nomonde,Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share.We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, don't hesitate to let us know.Warm regards

Dear GuestWe sincerely apologise for any inconvenience caused by the lack of communication and responsiveness to your emails. This is certainly not in line with our usual standards, and I regret that we have fallen short of your expectations.Your feedback is important to us, and I would like to personally address this matter to ensure it is resolved appropriately. Please feel free to contact me directly at benedicta@lockeliving.com. I am eager to discuss your experience further, understand the specifics of the situation, and work towards making amends.We value your patronage and hope to have the opportunity to show you the true essence of Leman Locke.Warm regards

Hey Fabio! Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our serviced apartment well-located for exploring the city's main attractions.Your suggestion about the cleaning is duly noted. While we generally provide weekly cleans for longer stays, we completely understand that individual preferences vary. Please know that we're more than happy to cater to any specific cleaning requests you may have during your stay. Just let our friendly team know, and we'll ensure everything is arranged to your liking.We look forward to hosting you again in the future!Best regards