Was unable to stay here because travel plans changed. Was not able to reschedule or get a refund . Local residents that are our friends say never to stay here because of all the drug activity going on around this place! I’m glad we didn’t have to deal with that!
Mary
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Patel วันที่ 3 ม.ค. 2024
Please Sir/Madme, do not write the negative comments regarding the hotel until and unless you have not experienced such things. Also, you have not stayed in the hotel so you actually don't know the positive things about the hotel.
There are no luggage carts. Had to cary our stuff in and up the stairs 2 trips
Suzie
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก H PATEL วันที่ 5 ธ.ค. 2023
Thank you so much for your feed back . we are try to give our best service and will improving it day by day . we do apologise for any trouble .
6/10 พอใช้
Sara
28 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
While the building and my room appeared clean it was only up to basic standards. The room contained office chairs and a small wobbly table for dining. The curtains were difficult to close as a short person as the pulls to close were high up there by not easy to use and stiff to move. The table legs were dusty at the back and the bathroom floor behind the door had dirt and hair along the baseboards. The bed was clean and comfortable. The breakfast that I went for at 9am was all cold with 2 types of eggs only. No meats and weak coffee. With a few tweaks I would visit again.
Sara
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก H patel วันที่ 28 พ.ย. 2023
Thank you for your feedback . we are trying hard to improving our service and other facility will see some change in your next visit . we do apologise for any trouble you may faced during your stay
The property weren’t reflective of the pictures on the site. We’d checked in after asking where to park and told the free parking is on the STREET. After entering the dated room, we’d noticed rust spots in the tub and mold on the shower curtains. We’d decided to go elsewhere the night as was told to get with Hotel.com regarding refunds. After contacting Hotel.com the next day was told due to the Econo Lodge hotel policy says they Econo Lodge said NO REFUND will be issued. Horrible experience!
Jerry
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก H PATEL วันที่ 28 พ.ย. 2023
Thank you for your feedback . we are trying hard to improving our service and other facility will see some change in your next visit . we do apologise for any trouble you may faced during your stay
The property was unsafe. I would not stay the night with my teenage son.
Karla
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Abhi วันที่ 20 พ.ย. 2023
Thank you so much for your feed back .We are trying to improve our service day by day we do apologise for any trouble you have faced during your stay . from entire our team we assure you to improvement in our service.
6/10 พอใช้
Connie
9 พ.ย. 2023
Connie
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก P PATEL วันที่ 30 พ.ย. 2023
Thank you for your feedback . we are trying hard to improving our service and other facility will see some change in your next visit . we do apologise for any trouble you may faced during your stay .
6/10 พอใช้
Jeannette
เดินทางกับคู่รัก
7 พ.ย. 2023
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The front desk was unmanned and thus when checking out I called on their house phone as advised and waited 7mins. And no one came. So I left. Thus I didn't get a payment receipt. So personal service was lacking.
We stayed x3 nights and garbage wasn't collected out of room nor were towels replaced. So we stuck our garbage bag in the hallway for them to pickup. No replacement bags left.
So a total lack of service.
Jeannette
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก P patel วันที่ 8 พ.ย. 2023
Thank you so much for your feed back. we are trying to improve our service and day by day we bring improvement i assure you some changes you will see in your next stay with us from all our team i do apologise for any inconvenience during your stay .
6/10 พอใช้
GERRY
เดินทางกับคู่รัก
18 ต.ค. 2023
The breakfast did not have much variety.
GERRY
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก H patel วันที่ 19 ต.ค. 2023
Thank you so much for your feed back . we are try to give our best service and will improving it day by day . we do apologise for any trouble .
Thank you so much for your feed back . we are trying our best to provide great service to our guest from entire our team we said big fat thank you for your lovely feed back
Avoid this hotel. The front door is hard to find. Street parking only. Have the imoression that its mostly used for shelter-like stays or unsavory pursuits. Room itself was clean but the bedding had stains and burn holes. Something bit me at least a half dozen times while in bed, but more likely a spider than bedbugs. We decided not to return for our second night and drove home instead of returning. Have warned our friends of this unmitigated disaster. Expedia should not partner with this hotel.
Scott
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก H patel วันที่ 1 ต.ค. 2023
Thank you so much for your feed back . we are try to give our best service and will improving it day by day . we do apologise for any trouble .
I was a bit afraid going there after looking at terrible reviews. When we showed up the room was clean and the staff was friendly. From my experience, it does not deserve any bad reviews. There was some loud people outside the hotel, but that was the only negative thing about our night there.
Milan
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก H patel วันที่ 1 ต.ค. 2023
We're very sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Thank you for your feedback! We will be addressing your concerns.
Thank you so much for your feed back . from entire my team i really appreciate your valued feed response we always welcome you .
8/10 ดี
Jacques
18 ก.ย. 2023
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Endroit propre mais bâtiment demande rénovation
Jacques
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก H patel วันที่ 18 ก.ย. 2023
Hello,sirThank you for your feed back we will try our best to provide good service to our guest and we make sure you to improvement in our service...
2/10 แย่มาก
Mark
18 ก.ย. 2023
Mark
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก P patel วันที่ 8 ต.ค. 2023
Thank you so much for your feed back .We are trying to improve our service day by day we do apologise for any trouble you have faced during your stay . from entire our team we assure you to improvement in our service .
Thank you for your feed back . we always welcoming you sir
6/10 พอใช้
Braxton
14 ก.ย. 2023
Braxton
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก p patel วันที่ 4 ต.ค. 2023
Thank you so much for your feed back from our entire team we appreciate you we try to improve our service day by day we do apologise if you had any trouble during your stay .
The room was disgusting and was not cleaned before arrival, dirty sheets and pillow cases, stains on all the bedding, unhelpful and disrespectful front desk worker, garbage on the floor and in the bed. Had to ASK for a clean sheet that was still not clean. Disappointing and disgusting.
Alexandria
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก p patel วันที่ 4 ก.ย. 2023
Thanks for your feed back we do apologise for any inconvenience during your stay .
Although a non smoking building, woke up to the smell of cigarette smoke that was sickening. No close parking, which is really inconvenient after dark, and very noisy outside. Would not stay here again.
Linda
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก p patel วันที่ 4 ก.ย. 2023
Thanks for your feed back We tray our best to provide good service We do sorry for any trouble
Our door to our hotel room didn’t lock, no plug for the tub and we didn’t get our room cleaned once had to ask for clean towels. The coffee at breakfast was cold. However the men that were at the front desk were pleasant.
Richard
เข้าพัก 7 คืน, สิงหาคม 2023
การตอบกลับจาก p patel วันที่ 30 ส.ค. 2023
Thanks for your feed back we give our best service to our guest we do apologise for any trouble during your stay . we assure you some improvement in our service .
The staff is kind but no towels were changed no bed were made, the carpet was very dirty, the sheets had stains and the breakfast orange juice was passed expiration date. The rest was average and expected of a hotel. parking conditions were good and it was very silent and calm.
Abdeljalil
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก p patel วันที่ 28 ส.ค. 2023
Thanks for your feedback . We provide best service to our guest we do apologise for any trouble you had while your stay .
6/10 พอใช้
Mark
27 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
No
Mark
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก p patel วันที่ 31 ส.ค. 2023
Thank you so much for your feed back we are trying to improve our service day by day and we do our best to provide good service to our guest . we do apologise for any trouble while your stay with us .
10/10 ดีเลิศ
Roberta
27 ส.ค. 2023
Roberta
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก H patel วันที่ 7 ก.ย. 2023
Hello, Thank you so much for your feed back we always welcome you .
Thank you so much for your feed back we always welcome you .
8/10 ดี
Angela
14 ส.ค. 2023
Angela
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก Abhishek วันที่ 1 ก.ย. 2023
Thanks for your feedback.
6/10 พอใช้
Angela
14 ส.ค. 2023
Angela
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก P patel วันที่ 15 ส.ค. 2023
Thank you for your feed back we are try our best to provide great service to our guest also will improve it
6/10 พอใช้
Jonathan
12 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
As a single male traveling alone, I had no problem with the property. I can handle myself, but I would never take young children here the amount and aggressiveness of homeless people near the property was concerning.
That said, the staff were polite and kind and very helpful.
Jonathan
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Abhishek วันที่ 14 ส.ค. 2023
Thank you so much for your feed back . we will try to provide good service to our guest and we improve it day by day .we do apologise for any inconvenience
Very unsafe. Crack addicts everywhere, inside and outside the property. Front desk staff was extremely rude. Carpet was soaking wet which resulted in slipping and sliding on the tile floor. The hotel was filfthy, bedding was not cleaned including blood on sheets.
Jennifer
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก P patel วันที่ 11 ส.ค. 2023
Thank you so much for feedback We are trying to give our best service . We do apologise for any inconvenience during your stay
Thank you for your feedback we try our best to provide good service we always welcome you once again thanks for staying with us
10/10 ดีเลิศ
Jonathan
6 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
For some reason there was an enormous group of very drunk rednecks (20-30 at one point) having a party in the entrance to the back parking area of the hotel and right next to the main entrance. They were quite drunk and abusive to some of the other guests (not me). I am not sure if they could have been moved, but it did not give the best impression.
Jonathan
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Abhishek วันที่ 14 ส.ค. 2023
Thank you so much for your feed back . we will try to provide good service to our guest and we improve it day by day .we do apologise for any inconvenience
Room was dirty, floor hadnt been vacuumed or swept, beds had stains, chewed gum on the window sill, too many more to list.....very unsatisfied with the conditions of the hotel. Carpeted floor going down to room was soaked making lobby floor very slippery and dangerous
Kevin
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก P patel วันที่ 6 ส.ค. 2023
thank you very much for feed back we try our best to provide good service and assure you some changes in it .we do apologise for any inconvenience .