Dear Guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel and that you rated your stay as excellent.We look forward to welcoming back to our hotel anytime you are back in the area.Kind regards,Cranbrook Hotel

Dear ShivThank you for taking the time to give us your feedback on your recent stay with us Cranbrook Hotel has a policy of taking a REFUNDABLE security deposit of 100.00 as a pre authorisation on a debit or credit card from all guests on check in.The pre-authorisation is not a charge, but a temporary hold, meaning that the funds held will be released after a short period of time.Regards]Cranbrook Hotel

Dear Guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel.We look forward to welcoming back to our hotel anytime you are back in the area, iKind regards,Cranbrook Hotel

Dear Sandeep,Thank you very much for your review and it was with great pleasure to have you as our guest.We were delighted to learn you had a pleasant stay at Cranbrook Hotel.We look forward to welcoming back to our hotel anytime you are back in the area.Kind regards,Cranbrook Hotel

Dear Imran Thank you for your feedback regarding your recent experience with us. We are very sorry that the experience you had was disappointing and not the one expected. Your comments and observations are extremely helpful and have been noted for immediate attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive oneKind Regards,

Dear guest, Thank you for your feedback regarding your recent experience with us. We are very sorry that the experience you had was disappointing and not the one expected. Your comments and observations are extremely helpful and have been noted for immediate attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive oneKind Regards, Cranbrook Hotel

Dear TimThank you for taking the time to review our hotel.We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion, and I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind RegardsCranbrook Hotel

Dear Guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel and that you rated your stay as excellent.Your kind words are both, motivating and so gratifying. Thank you for recommendation.We look forward to welcoming back to our hotel anytime you are back in the area, it will be our pleasure.Kind regards,Cranbrook Hotel Team

Dear guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We really appreciate you taking the time to post feedback.We look forward to welcoming back to our hotel anytime you are back in the area, it will be our pleasure.RegardsCranbrook Hotel Team

Dear guest Thank you for taking the time to give us your feedback.We have noted your comments, but are pleased you found the accommodation clean and tidy.It is hotel policy to take a refundable security deposit on check in.RegardsThe Cranbrook Hotel Team

Dear Guest,Thank you for your feedback regarding your recent experience with usI am extremely sorry to hear that you did not fully enjoy your time in our hotel.At Cranbrook Hotel we take all feedback seriously and act upon it with immediately.Thank you for bringing it to our attention.Best regards,Cranbrook Hotel

Dear GuestThank you for taking the time to share your feed back with us. We are delighted that you had a good stay at the Cranbrook.RegardsCranbrook Hotel Team

Dear guest,Thank you very much for your review. It was our great pleasure to have you as our guests, and rewarding us with a solid score of 8/10.Kind regards,Cranbrook Hotel

Dear guest,Thank you for your feedback regarding your recent experience with us.RegardsCranbrook Hotel Team

Dear guest, Thank you for your feedback regarding your recent experience with us.RegardsCranbrook Hotel Team

Dear Guest, Thank you for your feedback. We are sorry to see that your stay with us was not up to your expectation. Let us reassure you that we take each and every feedback seriously and strive to improve. Kind RegardsCranbrook Hotel

Dear guest,Thank you for your feedback regarding your stay with us.We are very sorry that the experience you had was disappointing and not the one expected. Your comments and observations are extremely helpful and have been noted for attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. Kind Regards, Cranbrook Hotel

Dear Guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel and that you rated your stay as excellent.Kind regards,Cranbrook Hotel

Dear Guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel and that you rated your stay as excellent.Your kind words are both, motivating and so gratifying. Thank you for recommendation.Kind regards,Cranbrook Hotel

Dear guest,Thank you very much for your review, it was with great pleasure to have you as our guest.We really appreciate you taking the time to post feedback and that you were pleased with your stayI was very surprised to read your comments regarding the staff member please accept our apologies RegardsCranbrook Hotel

Dear guest,Thank you for your feedback regarding your stay with us. We are very sorry that the experience you had was not the one expected. RegardsCranbrook Hotel

Dear Guest, Thank you for your feedback. We are sorry to see that your stay with us was not up to your expectation. Let us reassure you that we take each and every feedback seriously and strive to improve. The hotel is under going refurbishment Kind RegardsCranbrook Hotel

Dear Guest,Thank you for your feedback regarding your experience with us.The 50 security deposit is taken as a refundable pre authorisation on your card and releases back to you depending on the policy of .your bankI am extremely sorry to hear that you did not fully enjoy your time in our hotel.At Cranbrook Hotel we take all feedback seriously and act upon this with immediate effect.RegardsCranbrook Hotel

Dear Guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel.Kind regards,Cranbrook Hotel

Dear guestThank you for taking the time to review our hotel.We are really sorry to hear that you encountered many issues during your stay with us.We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion.Thank youKind RegardsCranbrook Hotel

Dear guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We really appreciate you taking the time to post feedback.Kind regards,Cranbrook Hotel

Dear Guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel.Your kind words are both, motivating and so gratifying. TKind regards,Cranbrook Hotel

Dear Guest,Thank you for your feedback regarding your stay with us. We are very sorry that the experience you had was disappointing and not the one expected. Your comments and observations are extremely helpful and have been noted for our attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. Kind Regards, Cranbrook Hotel

Dear guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We really appreciate you taking the time to post feedback.RegardsCranbrook Hotel Team

Dear guest, Thank you for your feedback regarding your recent experience with us. We are very sorry to hear about the experience. Your comments and observations are extremely helpful and have been noted for immediate attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one Kind Regards

Dear guest, Thank you for your feedback regarding your recent experience with us. We are very sorry to hear about the experience. Your comments and observations are extremely helpful and have been noted for immediate attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one Kind Regards

Thanks

Thank you for your feedback

Thank you for your stay

Thank you for your feedback.

Thanks

Thank you for your feedback regarding your recent experience with us. We are very sorry to hear about the experience didn't go well. we are continuously trying to improve the service and standard of our hotel to improve our guest experience. Hope to see you again in future. Regard CB

Dear Samantha, Thank you for your stay and feedback. I am very sorry to hear that you didn't enjoy your stay. We normally change the room immediately if reported by the guest at reception, I apologise if this was not the case. I can assure you that we are continuously trying to improve the service and facilities to exceed our guest expectations. I hope this one experience will not put you off and you will visit us again in future to provide us another chance. Kind Regards Cranbrook Team

Thanks

Dear Guest, Many thanks for your feedback. Pleased to know you enjoyed the hotel en-suite shower facility. We don't charge for hotel car park and it is available on first come first serve basis, I am very sorry to hear that you couldn't connect to WiFi, normally we have good connectivity available for our guest but I apologise if this was not the case. I would like to assure you we are continuously trying to improve our service and hotel facilities and I hope you would visit us again in future. Regards

Thanks

Thanks

Dear Guest, Thank you for your feedback. As mentioned during check-in £50 deposit is just a pre-authorisation and its completely refundable, it normally take one to two weeks before money hit back to your account. Please feel free to contact us if you still haven't received it . Regards

Dear Guest, Dear Sylwia, Your feedback is important for us and I thank you for taking time and sharing your experience. I can assure you we are contentiously trying to improve the service of our guest and your feedback is a welcome contribution. Regards

Dear Vishan, Thank you very much for your stay. Please to know you had a pleasant one. Hope you to see you again Regards