Dear Robert, We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found your room lovely, with a great view, and that our staff were friendly and welcoming. Your satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!

We're glad to hear that you had a great stay with us! We understand that the absence of a restaurant may have been missed during your visit. Your feedback is valuable to us, and we appreciate you sharing your thoughts. We look forward to welcoming you back for another enjoyable stay in the future!

Dear Genevieve, We're thrilled to hear that you enjoyed your stay in your own little studio and that you found our rooftop pool to be very nice. It's wonderful to know that our staff were lovely and that you appreciated our great location with convenient transport links to central areas. Your satisfaction is our priority, and we're delighted that we could provide you with a positive experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!

Dear Kevin, We're thrilled to hear that you enjoyed your stay with us, especially for the London Marathon! It's great to know that our location and facilities, including the lovely pool with a view, met your needs. We're also delighted that you found our staff on reception to be excellent, pleasant, friendly, and helpful. Your satisfaction is our top priority, and we're glad that our compact but well-equipped rooms, comfy bed, small kitchenette, and warm shower provided you with everything you needed. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!

Dear Lorena, We're delighted to hear that you enjoyed the décor, cleanliness, and amenities of our building, lobby, and room, as well as our convenient location in Canary Wharf. However, we apologize for any inconvenience caused by the unpleasant smell coming from the bathroom pipes. Your feedback is important to us, and we'll certainly investigate and address this issue to ensure a more comfortable stay for our guests in the future. We appreciate your positive comments and hope to have the opportunity to welcome you back for another great experience soon!

Dear Lily, We're delighted to hear that your stay was wonderful! Ensuring your comfort and satisfaction is our top priority, and we're thrilled that we could provide you with an enjoyable experience. We can't wait to welcome you back for another memorable stay soon!

Dear Ella, We're thrilled to hear that you had a good stay with us! Thank you for your recommendation; it means a lot to us. We hope to have the pleasure of welcoming you back soon!

Dear Ifaz, We are sorry to hear about the recurring issue with the TV and connectivity to your phone. That's certainly frustrating, and it's not the experience we want for our guests. Please accept our apologies for any inconvenience this may have caused you. Our front of house team is available 24hours a day and their are able to assist and address issues during the stay. We'll look into the matter promptly to ensure it's addressed and resolved to prevent any further inconvenience during your future stays. Your comfort and satisfaction are our top priorities. We would love to welcome you back at Ark Canary Wharf in the future for a great stay.

Dear Julie, We are glad to hear that you enjoyed your stay at Ark Canary Wharf! Exploring nearby areas via the underground sounds like a great way to make the most of your time and find some hidden gems. If you need any recommendations or assistance with planning activities for your next visit, feel free to reach out. We look forward to welcoming you back soon!

Dear Archie, Thank you for sharing your feedback with us. We're glad to hear that you found our facilities to be good and appreciated our hotel's convenient location. We understand that the room size may have been a bit small for your liking, and we apologize for any inconvenience this may have caused. We do have other studio types, Premium and 1 bedroom apartments, where the size of the bedroom and bathroom is much bigger than the studio you stayed in. Regarding the early closure of amenities like the sauna and limited options for late-night entertainment, we'll take your comments into consideration as we strive to improve our guest experience. Our night duty manager do regular checks on the sauna to ensure it remains fully operational until 11pm. Nevertheless, we're delighted that you still enjoyed your stay overall, especially the beautiful sunrise views from the pool area. We hope to welcome you back for another enjoyable stay in the future.

Dear Huan, we are truly sorry to hear about your disappointing experience during your stay. Your feedback regarding the room's condition and amenities is invaluable, and I apologize for any inconvenience caused. It's disheartening to hear that the photos didn't accurately reflect the reality of the room, and I understand how frustrating it must have been to encounter issues with the lack of air ventilation and uncomfortable bed. We take guest feedback seriously, and I assure you that we will investigate these matters further to ensure improvements are made. Your comments regarding the fan and the discomfort you experienced with the beds have been duly noted, and we'll work to rectify these issues promptly. We appreciate your honesty and regret that we didn't meet your expectations on this occasion. We value your input and hope to have the opportunity to restore your confidence in us in the future.

Dear Tina, It's wonderful to hear that you had a fabulous time during your stay with us! We're thrilled that you found our hotel clean, our staff friendly, and our pool facilities amazing. We understand that external factors like the sound of the train can sometimes disrupt sleep, and we apologise for any inconvenience caused. We're delighted to hear that our convenient location made it easy for you to explore the area on foot, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing us!

Dear Kali, we are glad to hear that you had a nice stay and enjoyed our amenities! If there's anything specific you particularly liked or any suggestions for improvement, feel free to let us know. We appreciate your feedback and hope to welcome you back again soon!

Dear C, We're delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing us, and we can't wait to see you again!

Dear Brenda, we're truly sorry to hear about your experience. Maintaining cleanliness and ensuring a comfortable environment for our guests is a top priority for us. Your feedback is valuable, and we'll make sure to address this issue promptly to prevent any recurrence. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.

Dear Nicola, Thank you for sharing your feedback about your stay at The Ark. We're delighted to hear that you found the building modern and conveniently located for your needs. It's great to know that the front desk staff were friendly and that you enjoyed the addition of the pool.We apologize for the inconvenience you experienced with the broken TV in your room. Your feedback regarding the lack of crockery and cutlery in the kitchenette is duly noted, we do offer crockery and cutlery on request via front desk.Please rest assured that we will take your comments into consideration to ensure that we provide a better experience for our guests in the future. If you decide to stay with us again, we'll do our best to make sure your next visit exceeds your expectations. Thank you for choosing The Ark, and we hope to have the opportunity to welcome you back soon.

Dear Drita, we are glad to hear that you had a great stay! If you have any feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Dear Sarah, It's wonderful to hear that you had a fantastic stay! We're delighted that you found our compact rooms comfortable, clean, and equipped with everything you needed. Providing a comfortable and enjoyable experience for our guests is our top priority. We hope to welcome you back again soon!

Dear Simon-Marc, Thank you for your feedback! We're glad to hear that you found our hotel affordable, modern, and conveniently located near the DLR station. We appreciate your comments about the room size and amenities, and we'll certainly take them into consideration for future improvements. Our 20th-floor lounge is indeed a highlight, offering spectacular views and a relaxing atmosphere. We hope to have the opportunity to welcome you back in the future!

Dear Jane, Thank you for sharing your feedback with us! We're glad to hear that overall you had a good stay and that our staff were helpful and responsive to your needs. We understand that the noise from the DLR could be obtrusive at times, and we apologise for any inconvenience this may have caused. Your comments are valuable to us, and we will take them into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you for choosing to stay with us!

Dear Callum, Thank you for your feedback! We're glad to hear that you enjoyed your experience at our property. We appreciate your support and hope to welcome you back again in the future!

Dear Connor, thank you for your feedback! We're delighted to hear that you had a great experience. If there's anything specific that stood out to you or any suggestions you have for us to make your next stay even better, please feel free to let us know. We are looking forward to welcoming you back in the future.

Dear Johnathan, We're delighted to hear that our location provided convenient access to your workplace and that you found the transportation options easy to navigate. We strive to offer our guests a seamless experience during their stay. We look forward to welcoming you back in the future!

Dear Jackelyn, It's wonderful to hear that you had a great time during your one-night stay! We're glad you found our prices reasonable and enjoyed utilizing our facilities such as the games room and pool. Our staff always strives to provide friendly and helpful service, so we're pleased to hear that you had a positive experience with them.Thank you for your feedback regarding the noise from the DLR. We're glad to hear that it didn't bother you and even contributed to a good night's sleep. We appreciate your review and hope to have the opportunity to welcome you back for another enjoyable stay soon!

Dear Zara, we are truly sorry to hear about your disappointing experience during your stay. Your feedback is incredibly valuable to us, and we sincerely apologise for falling short of your expectations.It's disheartening to learn that the condition of your room did not meet your standards and that you encountered difficulties with the facilities, including the microwave and shower. Additionally, we regret any inconvenience caused by the poor quality of the wifi and the crowded cinema rooms. We take cleanliness and maintenance very seriously, and I assure you that we will address these issues promptly to ensure a better experience for our guests in the future.Regarding the laundry rooms and elevators, I apologise for any inconvenience you experienced. Your comments will be shared with our management team for further investigation and improvement.We understand your frustration, and we appreciate you taking the time to share your concerns with us. Please know that we are committed to providing a positive experience for all our guests, and we would welcome the opportunity to make things right if you ever decide to give us another chance in the future. If there's anything we can do to regain your trust, please don't hesitate to reach out to us directly.

Dear Sarah, we appreciate your feedback about your recent stay with us. It's wonderful to hear that you found our staff to be nice, helpful, and accommodating, and that you enjoyed our facilities, including the pool, sauna, vitality pool, and coworking space. We strive to provide a comfortable and enjoyable experience for all our guests. However, we apologize for the inconvenience caused by the behaviour of other guests during your stay. We understand how disruptive noise and disturbances can be, especially late at night. Our team takes noise complaints seriously, and we appreciate your patience as we addressed the issue with security visits. Your feedback will be shared with our management team to ensure that we continue to enforce our policies and maintain a peaceful environment for all guests.We hope that despite this issue, you were still able to enjoy your time with us, and we thank you for choosing to stay at our property. We value your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Dear Callum, we're delighted to hear that you had such a positive experience with our staff and the cleanliness of your room! Providing excellent service and maintaining a fresh environment are top priorities for us, so it's wonderful to know that we succeeded in meeting your expectations. We look forward to welcoming you back soon!

It's wonderful to know that you had a great experience with us, and we're delighted to hear that you're planning to come back. Your satisfaction is our top priority, and we can't wait to welcome you again for another fantastic stay. Thank you for choosing us, and we look forward to seeing you again soon!

Dear Ellen, We're delighted to hear that you had a positive experience during your stay with us! Thank you for appreciating our cleanliness, convenience, and our lovely staff. Your kind words mean a lot to us. We're thrilled to know that you would choose to stay with us again in the future. We look forward to welcoming you back again soon!

Dear Alexcia, we're glad to hear that you had an overall positive experience during your stay! However, we apologise for the issue with the sheets and towel. We will address this with our housekeeping team to ensure that such oversights are avoided in the future. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back for an even better experience next time.

Dear Yaa Serwah, Thank you for your kind feedback! We're delighted to hear that you had a pleasant experience during your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Dear Aaron, We're thrilled to hear that you found our establishment to be the perfect spot for longer-term stays! Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we met your expectations. We're here to ensure your continued comfort and satisfaction throughout your time with us. Thank you for choosing to stay with us, and we look forward to hosting you for the duration of your stay!

Dear Ionie, Thank you for sharing your feedback. We're glad to hear that you found the room size to be decent. Guest comfort is important to us, and we're pleased that the size of the room met your expectations. We would love to welcome you back at Ark Canary Wharf in the future.