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"This was our first time staying in a holiday park with our little one and it didn't disappoint! Great facilities - the indoor pool was brilliant, being winter and with a child who loves to swim! Really loved it! Only point of improvement would be to give the shower and the plugs in the sinks a good scrub and mould spray. Otherwise everything was great!"

"Nice clean room in a good location"

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"Our room was large and clean but simple. Bathroom looked to have been recently renovated."

"The room was really nice but our view was horrible (our balcony faced another building) the shower pressure was poor and even with the aircon on the whole time the room stayed boiling hot for some reason. The hotsprings were beautiful I 100% recommend, although the water in most of the pools was way too hot 😂. The bathhouse should definitely be included with a stay at the hotel. The staff were lovely, the coffee at the restaurant was good but pricey. There is free parking right out the...

"Great stay!"

"It was lovely accommodation. Very clean and comfortable and in an excellent location. There were only a few small reasons I didn't give a 5 star rating. We were staying for 3 nights; it would have been nice to have a bath mat...or even an extra towel. And considering we were required to take out the rubbish (which is totally fine), an extra bin bag or 2 would have been appreciated together with a dish cloth to clean the kitchen with. Other than that, it was a great place to stay."

"Location was fantastic. Room was clean and staff were very friendly"

"Fantastic, has heaps of extra touches, roomy and quality!!! close to the beach also! "

"Love the spacious room with a rather modern touch. It’s right at the centre of the town, making it a convenient place to stay."

"Extremely friendly staff. "

"Good location"

"The stairs are very steep inside the apartments, and the handrail only goes part way up. As an elderly couple wirh hip replacements we found the stairs had to negotiate."

"Room was ok but seemed over priced for what we got."

"Bedding and decor was lovely. Nice hot rain shower."

"Harmony at tower hill was a very enjoyable 2 nights stay for myself and partner. Vey unique accommodation that is very well presented and beautifully located to explore the area and surrounding townships."

"We received great customer service on our check in from reception staff. The rooms are very spacious, cosy and feel like home vibe. It is an old property but well maintained!"

"stayed in a studio room the room was fine but due to wet weather the grassed areas were very messy and will need some work to rectify"