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"Room very spacious. Everywhere lovely and clean. Breakfast nice. Staff friendly "

"Lovely staff. We had 2 very large suitcases and were worried about lugging them up the stairs as there is no lift, however a staff member did this for us, which was great. The room was comfortable, and the view was lovely. We did eat at the restaurant downstairs, but it took an hour to get our meal. The restaurant was packed to the rafters, and the staff were run off their feet (a table next to us walked out) - it seemed that were not enough staff to cater to the amount of people. Apart from...

"All staff were very friendly and very helpful "

"The welcoming given by your staff. My room was well decorated and comfortable. Breakfast was really nice with lots of variety "

"This hotel is beautiful! Right near everything! Amazing service they went above and beyond, can ask them anything and they will help you! Great room with quality products in the washroom and a couple minutes walk to the castle and docks! "