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"From the moment we arrived, we knew this place was special. The owner personally welcomed us, and the doorman was sweet—honestly, everyone working here was topnotch. They take care of everything you need. The Welcome & Dining: We checked in early & offered wine upon arrival, and dinner at the restaurant was yum—tasty food with a stunning ocean view. The restaurant attracts international travelers; we met guests from Spain and France stopping by for lunch, which added to the atmosphere. The Room & Amenities: Our room was large & clean with comfortable beds and a balcony perfect for sitting in a swing. Don't worry too much about booking an ocean-view room—ours had one, but the cliff-side umbrella and chair setup is so good that you can always walk down to the ocean and sit there. The fridge was large enough to hold all our snacks and special food items we brought from home, and the staff even offered to store anything needing cold storage in their kitchen. The turndown service was amazing, and the WiFi worked. Location & Activities: The hotel is quiet and is on the quieter end of Negril but close to everything—an easy walk to restaurants, Rick's Café, and lots of great shopping. The place isn't full of loud events, parties, and music, but you're near all kinds of things when you want them. There's an amazing pool good for toddlers and a great gym for getting some exercise. Thoughtful Service:Lifeguards on duty support you if you feel a little worried about jumping in the sea"

"resort is new and very modern, staff and service exceptional, entertainment best we have had, especially Shin Shin and Toothpick, their energy is contagious Food in the buffet was great, amazing selection for any palate and always something new and interesting , love it"

"Everything was Irie! Ya Mon"

"Yes"

"Totally outdated property , not enough entertainment overpriced with horribly maintained room . My experience was horrible I would never book another grand palladium vacation. They need to go to Rui and learn a few things "

"We just recently stayed at Travellers for 7 nights. I was so looking forward to staying at this hotel for a few reasons. i loved the idea of it being locally owned and the size of the property. Unfortunately I do not think I would return. Lets start at the beginning. Front desk staff were great at both check in and check out. I only used them for assistance one other time during my stay to enquire about transportation and they were great then as well. The driver that we used from the hotel - Kenneth (Kenny) was also fantastic. He drove us to the Rockhouse for lunch and picked us up at Josephs cave when we were ready. He was great!! Housekeeping staff were also a great bunch of people, always quick with a smile and hello. The property is kept very clean and I think they would have cleaned our room everyday if we had not told them it was not necessary. I have nothing but good things to say about them. Now lets move on to the restaurant and bar staff. The first morning we went to the restaurant to eat was shorlty after breakfast rush. Most of the tables on the main deck were still occupied or dirty. (Before my current job i was in the service industry for over 20 years in all sorts of capacities and establisments from a 5 star resort in the rockies to a locally owned mom and pop hot spot in my home town. So I am aware of of what it takes to be a server.) We stood at the entrance to patio and waited for someone to acknowledge us but that did not happen. So i did what i know we ar"

"Wonderful place. Highly recommend "

"Spa was nice. Jets could be stronger. Did not use the laundry service."

"The best part about Negril Palm is it ambience. The place is in need of some very serious upgrades and TLC. Fixtures and furniture are completely out of date, even the tolls in the bathroom needs to be thrown away with and replaced with new towels they may be clean but they don't even look white."