4/10 แย่
Julia, Buffalo Grove
เดินทางกับคู่รัก
5 มี.ค. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
We booked Hotel Lisboa for just one night as a layover in Lisbon to enjoy the city and have dinner at our favorite restaurant before an early flight the next morning. The central location is definitely a plus, easy to get around on foot.
The hotel was very clean overall (kudos to the housekeeping team), but unfortunately, the experience was largely negative and far from relaxing.
Check-in felt rigid and unwelcoming: despite the hotel not being full (off-season), they strictly enforced the 15:00 official check-in time—no early access allowed, even though we arrived ready to settle in. The tiny lobby has almost no seating, so a line of guests formed at check in time, with nowhere to wait comfortably. It felt more like airport passport control than hospitality at a 4-star property.
The room itself was the biggest letdown: it reeked strongly of cigarette smoke, despite clear non-smoking signs on the door. We could barely stand to be in there and spent as little time as possible before heading out, and we couldn't wait to leave for our very early flight the next morning.
We were hoping for a comfortable, welcoming spot to unwind, but this stay fell short. We won't be returning and not recommending.
Julia
เข้าพัก 1 คืน, กุมภาพันธ์ 2026
