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Browns Downtown

3.0 star property
Discover Lisbon's historic charm with convenient hotel amenities like a welcoming café and 24/7 business center for work.

Choose dates to view prices

Browns Downtown in central Lisbon is a practical base for city exploration. Enjoy coffee at the café, use the 24-hour business center, or sample Portuguese cuisine at the restaurant. Multilingual staff offer concierge services to help navigate the city.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

In-room safe, individually decorated, individually furnished, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room | In-room safe, individually decorated, individually furnished, desk

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located near a boardwalk, Browns Downtown is in Lisbon City Center neighbourhood and is connected to a shopping centre. Rua Augusta Arch and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and Fado Museum are also worth visiting. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Lisbon travel guide
Map
Rua dos Sapateiros, 69-79, Lisbon, 1100-579

What's nearby

  • A plaza with a statue, a large archway, and yellow buildings.
    Commerce Square
    3 min walk - 0.3 km
  • A plaza with patterned pavement, a fountain, and historic buildings in the background.
    Rossio Square
    3 min walk - 0.3 km
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    3 min walk - 0.3 km
  • A grand archway with intricate carvings and columns, flanked by buildings with balconies and windows.
    Rua Augusta Arch
    3 min walk - 0.3 km
  • A historic building with a dome and a Louis Vuitton store.
    Avenida da Liberdade
    10 min walk - 0.9 km

Getting around

  • Rua da Conceição Stop (28E)
    1 min walk
  • Rossio Station
    7 min walk
  • Lisbon (LIS-Humberto Delgado)
    30 min drive

Restaurants

  • Casa Portuguesa do Pastel de Bacalhau
    1 min walk
  • Merendinha Bar
    1 min walk
  • Koppu Ramen Izakaya Chiado
    1 min walk
  • Restaurante O Portas
    1 min walk
  • Co-Op Layday
    1 min walk

About this property

Browns Downtown

  • Hotel near Rossio Square
  • Close to Rua Augusta Arch and Santa Justa Elevator, Browns Downtown provides a coffee shop/cafe, a bar and a 24-hour business centre. Free in-room WiFi and a restaurant are available to all guests.
  • Other perks at this hotel include:
    • Limo/town car service, buffet breakfast (surcharge) and tour/ticket information
    • A TV in reception, coffee/tea in reception and multilingual staff
    • A 24-hour front desk, a lift and smoke-free property
  • Room features
  • All rooms are individually furnished, and have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • HDTVs with cable channels
    • Fridges, coffee/tea makers and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 60 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Property Registration Number 3220

We should mention

Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Browns Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Browns Downtown?

This hotel doesn't offer parking.

What time is check-in at Browns Downtown?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Browns Downtown?

Checkout is at noon.

Does Browns Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Browns Downtown located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Rua Augusta, Rossio Square and Rua Augusta Arch. Commerce Square and Santa Justa Elevator are also within 5 minutes. Rua da Conceição Stop (28E) and Baixa-Chiado Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Browns Downtown Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 417 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was so helpful, they even recommended a yummy restaurant down the street! Welcome drink was a great touch! Would stay again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location Very helpful staff
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

WINDY

Liked: Staff & service, amenities, property conditions & facilities
Best location, clean, love the interior design, highly recomended !
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & room were lovely
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of the action. Breakfast was excellent, and the staff was outstanding.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Lisbon. Great location, superb service and very unique and luxury rooms
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Stephanie Strah

Liked: Staff & service
Excellent location and immaculate room and property. Very professional and lovely staff.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It this a great hotel!! It is in a great location, right in the main downtown area. The rooms are small but have everything you need.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice time

Great stay. Nice location nice place good breakfirst! I would come back
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Sandra Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room. Very helpful staff.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all about location. We were in the heart of the old town. Walking distance to restaurants and shops. It was clean, safe and convenient. Rooms were nicely decorated. I highly recommend this hotel.
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is old but clean the aircondlting is not cooling hardly anything. Staff is nice.
Stayed 5 nights in Aug 2022
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit noisy. And entry keys / locks were a bit sticky. Noise in evening though hearing other guests was very noticeable
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obrigada Browns

We have stayed at 3 of the Browns Hotels, and all of them have been wonderful stays. Our fav of the 3 was Browns Boutique Hotel, followed by Browns Downtown and then Brown's central. All are great, and all have a different vibe. All are located in a great location too. My suggestion it to upgrade one level from the standard. The Breakfast is great! Good value! The staff at all 3 were very helpful. Safe, clean, great service, and a wonderful value too. Stay at the Browns - we look forward to staying at the Avenues next; it is situated on the park ave of Portugal. Obrigada Browns
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Michael

Disliked: Property conditions & facilities
The room we had was incredibly small. Two of us traveled and even with just our two carry-on bags (one bag each) it was a challenge to move around the room. The bathroom was also incredibly small. We've traveled to more than 20 countries and nearly 100 cities and this, by far, was the smallest hotel room we've ever had which made it quite uncomfortable to relax.
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
My room was a jammed poorly designed set up. I had to squeeze around the corner of my bed to get to my clothes by a window in the back of the room. Just really awkward
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were good. There is a weird thing with the air conditioning where you need to place the controls in the correct place if not it turns on and off with a loud band. We figured this out BUT at 3 o'clock in the morning our neighbor did not and it stated banging. When we complained to the the front desk and asked him to contact the other room to correct the situation, he said "no, because they are probably sleeping ". at least they were able to sleep. We told the front desk the next morning but they did not seem very concerned. Also, the water in the shower changes from hot to cold often with no place to move out of the way when it happens. Other then one sleepless night it is a good hotel.
Stayed 6 nights in Jun 2022
Verified

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at the hotel desk were great. However, the staff at the Breakfast Buffet were awful. We had an experence where we asked for one cup of decaf coffee and 30 minutes later; and after flagging down to additional staff personnel we were told the machine was broken -- but, then we received a cup of coffee 5 minutes after that. On another day, I arrived to a buffet that was out of scrambled eggs (the only cooked eggs offered other than hard boiled) - I immediately informed the staff and then wait another half hour for more eggs to arrive. However, during that half hour I was told twice that the kitchen staff was making the eggs. However, there is a window into the kitchen and I could see that they did not start cooking the eggs for 20 minutes after I requested them. To further emphasize the staff's lack of concern -- this was the week of WebSummit and while I waited for eggs - over 10 other people looked into the warmer for eggs and commented on the fact that there were none. But, none of the request seemed to matter to the staff - they just talked amongst themselves while the customers sat and waited. By the time the eggs finally arrived half of the guests that asked for them had left the breakfast area.
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idéal

Quatrième sejour dans cet hôtel et toujours aussi agréable emplacement idéal et ambiance au top
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Ana Lucia D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria pela localização e conforto

Boa estadia , localização muito boa, quarto confortável, roupa de cama e banho boa, design de interior interessante, caprichoso, tablet, e Apple na UH, destaco a iluminação profissional . Voltaria e recomendo . Recepção não muito afetuosa, calorosa ou sequer gentil, mas ok. Ruim: nada no frigobar!
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

izumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーション最高 ホテルのこだわりを感じる 景色は悪い
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil avec explications sur les endroits à visiter. Propre et confortable avec soucis du détail. Très bien situé dans la ville. Bon service de chauffeur depuis l’aéroport.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

francoise

Liked: Cleanliness, staff & service
Hotel très agréable personnel à l écoute très bien situé on reviendra avec plaisir
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Jorge

Liked: Cleanliness
Disliked: Staff & service
Hice mi reservacion a las 5 de la tarde, se supone que a esa hora ya tienen las habitaciones listas para entregar llegue al hotel y me dijeron que no estaba lista la habitación que me esperará un momento me dieron un coctel de bienvenida por el mal rato pero al final de cuentas nos entregaron la habitación hasta las 9, la muchacha que nos atendio muy amable nos dijo que por el mal rato y la espera nos iban a dar el desayuno incluido totalmente gratis, al siguiente día nos despertamos y es cambio de turno los que estaban en el lobby en ese momento nos dijeron que no que no teniamos desayuno incluido y que no fue problema de ellos lo de la habitacion que eso paso por nosotros hacer la reservacion tarde
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotellet passar Lissabon

Lissabon är en trevlig stad. Hotellet mycket bra.
Stayed 5 nights in Jun 2022

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