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"Clean room, friendly staff, drinks not strong enough"

"Easy check in"

"WORST RESORT I HAVE EVER STAY. As a costarican myself. I am embarrassed of the service received from almost everyone that works there. Very dissapointed. "

"Clean room and property was landscaped and maintained daily. Service around pool area was good. Overall food was good nothing outstanding We ate at steak restaurant where lobster was chewy and steak fatty. Coffee bar on main floor was great. This resort lacked entertainment on the property compared to other RIU We did attend the neon party next door but even that was so so. Overall would rate this trip a 7"

"We had an absolutely wonderful stay here and are already planning to come back next year! The resort exceeded our expectations in so many ways. Everything was extremely clean, neat, and very well maintained. The rooms were spacious, conveniently located, and comfortable, which made traveling with kids so much easier. We traveled as three families with children ages 6, 7, and 8, and we always felt extremely safe and comfortable throughout the entire stay. The kiddie pool area was fantastic, especially the shaded covered section where parents could comfortably sit and watch the kids even during the hottest parts of the day. The main pool was also beautiful and relaxing. Another pleasant surprise was the food. We genuinely enjoyed everything we ate. Yes, there is a buffet, which naturally repeats some dishes throughout the week, but they also have menu options that were excellent. The Eggs Benedict were wonderful, and the cheeseburgers were honestly incredible. The location is amazing - literally right across the small dirt road from the beach. The waves were stronger than we expected, so we watched the kids carefully, but they still had an amazing time. The service was outstanding. Scott, the regional director, was constantly checking on guests and making sure everyone was comfortable and having fun. Overall, we truly had an amazing experience and highly recommend this resort for families! "

"El hotel en general está bien y cumple para una estadía corta, aunque se nota que es una propiedad con varios años y que podría beneficiarse de una renovación en algunas áreas. El proceso de check-in fue bastante lento; tuvimos que esperar más de lo esperado a pesar de que había dos personas en recepción y únicamente una estaba atendiendo. En recepción ofrecen agua y aparentemente algún tipo de jugo como cortesía, aunque durante nuestra llegada el dispensador de jugo estaba vacío. Antes de llegar solicité específicamente una cama king y me confirmaron que estaría disponible, sin embargo al hacer el check-in nos asignaron una habitación con cama queen, lo cual fue un poco decepcionante. El aire acondicionado funciona, aunque no enfría completamente, especialmente si se busca una temperatura realmente fresca. También recomendaría instalar cortinas tipo blackout, ya que durante la noche entra bastante luz desde los pasillos, afectando el descanso. El desayuno fue correcto, aunque con muy pocas opciones disponibles. Otro punto a mejorar definitivamente es el internet, ya que fue bastante lento y en varios momentos dejó de funcionar. En general, la experiencia fue aceptable, pero hay varios detalles operativos y de mantenimiento que podrían mejorar significativamente la experiencia del huésped"

"I loved this property. The staff were amazing. The food was delicious. I have no complaints."

"Great"

"It was perfect for the last night of my trip, I wouldn’t stay more than one night. Rooms were clean and roomy."