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Gateways Inn & Restaurant

3.0 star property
Hotel with free parking, near Shakespeare and Company

Choose dates to view prices

The Gateways Inn & Restaurant in Lenox provides a welcoming atmosphere with thoughtful amenities including a library and arcade/game room. Guests appreciate the helpful staff, in-room WiFi, concierge services, and self-parking that make stays comfortable and convenient.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
The current price is ฿6,796
฿7,931 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room (King Room)

Room (King Room) | Iron/ironing board, free WiFi, bed sheets

Room (King Room)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Deluxe King Room)

Room (Deluxe King Room) | Iron/ironing board, free WiFi, bed sheets

Room (Deluxe King Room)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Suite)

Iron/ironing board, free WiFi, bed sheets

Room (Suite)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Queen Room)

Room (Queen Room) | Iron/ironing board, free WiFi, bed sheets

Room (Queen Room)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
51 Walker St, Lenox, MA, 01240

What's nearby

  • Ventfort Hall Mansion and Gilded Age Museum - 5 min walk - 0.5 km
  • Shakespeare and Company - 13 min walk - 1.1 km
  • Tanglewood Music Center - 2 min drive - 2.2 km
  • The Mount - 3 min drive - 2.9 km
  • National Shrine of the Divine Mercy - 12 min drive - 12.4 km

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 73 min drive

Restaurants

  • ‪1894 Fireside Bistro & Bar - ‬4 min drive
  • ‪Haven Cafe & Bakery - ‬7 min walk
  • ‪Bernstein Shack - Tanglewood - ‬6 min drive
  • ‪Harvest Moon - ‬4 min drive
  • ‪Olde Heritage Tavern - ‬4 min walk

About this property

Gateways Inn & Restaurant

Hotel near Tanglewood Music Center
Located close to Shakespeare and Company and The Mount, Gateways Inn & Restaurant provides a terrace, a library and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
You'll also find perks such as:
  • Free self-parking
  • A gift shop, smoke-free property and wedding services
  • 1 meeting room and a banquet hall
Room features
All guest rooms at Gateways Inn & Restaurant offer thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • 30-inch flat-screen TVs with streaming services and digital channels
  • Coffee/tea makers and housekeeping

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Berkshires Untold

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  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 791 reviews
The price is ฿3,010
฿3,363 total
includes taxes & fees
20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Library

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 10 May:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts major credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox

Frequently asked questions

Is Gateways Inn & Restaurant pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gateways Inn & Restaurant?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Gateways Inn & Restaurant on 16 Nov 2025 start from ฿6,796.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gateways Inn & Restaurant?

Self-parking is free at this property.

What time is check-in at Gateways Inn & Restaurant?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM.

What time is check-out at Gateways Inn & Restaurant?

Checkout is at 11:00 AM.

Where is Gateways Inn & Restaurant located?

Situated in Lenox, this hotel is within 2 mi (3 km) of Shakespeare and Company, Tanglewood Music Center and The Mount. Bousquet Ski Area and Berkshire Botanical Garden are also within 6 mi (10 km).

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Gateways Inn & Restaurant Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 74 out of 192 reviews
Rating 8 - Good. 61 out of 192 reviews
Rating 6 - Okay. 33 out of 192 reviews
Rating 4 - Poor. 15 out of 192 reviews
Rating 2 - Terrible. 9 out of 192 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Stayed 3 nights in Sep 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely stay at the Gateway in Lenox. Easy check in, room was well appointed, clean, comfortable, and quiet. Great location within Lenox - walkable to lots of stores, restaurants, etc. Looking forward to our next stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property, nice restaurant and is in a great area
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.
Stayed 1 night in Jan 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and pleasant hotel.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
It was a lovely place but not up to B&B standards in my opinion.
Stayed 1 night in Sep 2024

4/10 Poor

Nancy

Disliked: Staff & service
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Stayed 2 nights in Apr 2024

10/10 Excellent

elyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious
Stayed 3 nights in Jul 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Full Breakfast. Live Music. Very Hospitable Staff.
Stayed 2 nights in May 2023

6/10 Okay

Mark

Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Stayed 4 nights in May 2022

10/10 Excellent

Paul C

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff. Great food & cocktails. Perfectly located.
Stayed 1 night in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended.
Stayed 1 night in Oct 2021

4/10 Poor

suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
Stayed 2 nights in Aug 2021

2/10 Terrible

Robert

Disliked: Staff & service
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
Stayed 2 nights in May 2021

10/10 Excellent

Richard, Owls Head, Maine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
Stayed 1 night in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special and very convenient place

Owners were on-site , friendly and went out of their way to make our visit comfortable and special
Stayed 1 night in Jul 2019

8/10 Good

CountryLadyL, Lunenburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely mansion turned inn with restaurant and bar, although they were not yet in service for the season. Our room was spacious, clean, comfortable and quiet. A great location!
Stayed 1 night in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Inn. The room was very comfortable. We were walking distance to everything we needed. Would definitely stay there again.
Stayed 1 night in Jun 2019

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Could do better!

We were disappointed in the outside appearance of the property. It badly needed painting, and the entry porch was unkempt and unwelcoming. The room itself was also very tired....we appreciate that an historic Inn should retain period features,but decoration should be of a superior quality and kept fresh.The curtains were appalling...just an unlined piece of simple cotton . However the public areas were quite elegant, and breakfast was very good. In short, we would not return having been in far better Inns in Lenox
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the cleanliness and accommodations. There was a small refrigerator and coffee maker, as well as a bathrobe and slippers for two. The breakfast was excellent with a variety of choices such as cheese, loaf bread, homemade granola, fruit and yogurt and a hot meal of your choice.
Stayed 1 night in Apr 2019

10/10 Excellent

Margie, Acton, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We greeted warmly, the dinners and breakfasts were superb, location is convenient to every thing.
Stayed 3 nights in Aug 2018

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Place in Lenox

It was the best of what staying at the Inn has to offer. Great owners/hosts who were engaging and interesting. And Michelle's breakfasts were amazing - a great chef indeed and really interesting food.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice Inn in a wonderful town.

Wonderful owner/staff. Food could use an upgrade. Very convenient to Lenox downtown.
Stayed 3 nights in Aug 2018

10/10 Excellent

Gordon, Ar;ington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, beautiful facilities, super food. Wi-Fi weak
Stayed 2 nights in Aug 2018