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"Amazing staff food & spa. A real treat to stay!"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Mixed emotions on the stay. On the one hand the room and staff were all lovely and helpful, but an unfortunate situation has really tarnished the stay for us. We had a drink in the bar late one evening, and charged the drinks to the room per the bartenders request. We paid for these upon checkout, where we were asked to pay £45 pounds. I paid, thinking little of it other than it being a bit expensive. This didn't really sit right with us so we asked for the receipt, and saw that the drinks...

"While a last minute booking due to a cancelled flight, we were blown away with the reception received and the quality of the hotel and rooms. Excellent."

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

"Lusso e accoglienza superiore alle aspettative anche per un 5 stelle L Personale attento gentile e disponibile con una professionalità non comune. Tutto perfetto dal check in anticipato di quasi 4 ore senza averlo nemmeno richiesto, all upgrade della stanza senza dimenticare i numerosi welcome gift. Esperienza davvero indimenticabile."

"Absolutely fabulous stay … really was a 5 ⭐️experience"