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"You need to let fuure guests know that the hotel shuttle doesnt run from approx. 10am until 5pm. this will prevent guests like myself from standing at the shuttle stop for an hour and then finding out the actual hours it operates. I incurred a cost of over 30 euros for a taxi. Your greeting email says "Look for Big Hotel shuttle - you can't miss it!" Nothing about the hours it operates."

"We needed a place during the airport strike. This hotel is nearby the airport with a shuttle bus starting 06:00 am in the morning. Approximately 5-10 minutes ride to the airport. It’s a bit pricey for the standard and neighborhood but of course near the airport. Small room and toilet. Strange separation of the shower and toilet but everything worked fine. A bit of a walk to the small village center. Couple of nice restaurants down the strip and a supermarket. Nice restaurant inside the hotel...

"Fantastic. My boys and I loved our stay."

"The bed was too narrow for a couple"

"La chambre et le personnel au to"

"Prima gelegen hotel, verblijf er altijd als ik via Brussel vlieg."

"Front desk check was unprofessional and very unfriendly, she does not represent your hotel's spirt of courtesy. "

"Rooms were small but got the job done. Staff was lovely. Nice area. Quite peaceful."

"Très bonne expérience !"

"Nice green views of park, high quality architecture and lighting in main hotel, nice deck overlooking park for snacks and drinks, nice bed linens, quiet, dependable van to airport every half hour."

"Fantastic stay after 3 weeks in Europe ! I wasn’t expecting much from a hotel next to the airport but this hotel gave me the best nights sleep in over a month. Beautifully decorated , warm welcoming staff… especially Lynthe, who went beyond five star customer service. The helpful man from Romania that only stop to clean to welcome us . We definitely will be back."

"Parfait pour un moment de tranquillité. Cadre très agréable personnel très souriant. Je recommande. Juste un bémol pour la piscine avec réservation obligatoire contraignante lorsque l on veut vivre à un rythme de vacances...."

"I enjoyed my stay, but I could never understand why I had to pay €25 for parking during an 8-hour stay. That's ridiculous"

"The hotel was clean, well maintained and the room was comfortable; the bed was large, comfortable, and with good pillows. The bathroom was an excellent size and very good quality fixtures and fittings. We were pleased to have a coffee machine, fridge, safe and large wardrobe with plenty of coat hangers, as well as coat hooks, shelves and shoe storage. There were no available electric points at the bedside, with the only 2 in the room being in the corner behind the desk or near the floor beside...

"Staff and breakfast was good. Room was clean and big and with a good view. Very near to central Brussels. At night, walking from Station (North) to hostel was a little scary as it’s near the red light area"

"One of my best experiences to date. I travel a few times a year. I'm looking forward to staying at this franchise, along with coming back to Brussels."