Search Hotels in Laveen Ranch, Phoenix

"Lovely pool with waterfalls, cold water though. Spa experience was very good! Highly recommended massage. Our room looked pretty dated. The dresser drawer literally wouldn't close. Don't bother paying for a poolside. We were down a hall with 0 view front or back. Talked to resort host, they offered 0. Bar/Restaurant nice. It was super busy, but still great service, especially by older gentleman bartender. "

"As many other reviews suggested, the property is pretty outdated and in need of a remodel. This extends to the "water park" as well. If it wasn't included in the cost of the hotel already, I would have been really disappointed if my children were above the age of 5. In a 3 night stay, we only went to the water park 2 times, once for less than an hour and the other for 2 hours. We ordered lunch the second time and I was very disappointed in the quality. My daughter got chicken strips that came with chips. Chips were so stale and gross, they were inedible. I ordered a $24 salad that came with 3 tiny pieces of avocado, about twice that in chicken and cucumbers and some seriously wrinkled up tomatoes. It didn't come with dressing and when I asked the ranch, I was brought a warm packet of ranch that felt like it had been sitting out in the sun. The waitress was kind and allowed me to remove it from my bill. All in all, there wasn't anything special about this property. For a Hilton, you'd definitely expect more. No room service, even though it mentioned it on the website, a former pool bar it looked like that is abandoned, a very small hotel pool with no nearly enough chairs or towels and employees who rarely service the area. The rooms appeared clean, albeit outdated. The AC worked well. It was quiet. The hotel is like a labrynth. It's got lots of corridors and some strange dead ends. I would definitely choose a different property if I visit the area again with children. "

"Clean room great staff "

"Don't waste your money here, I was under the impression from the photos on the website that this place would be a comfortable stay, but was in for an extremely unplesant surprise. Its location is in a bad neighborhood, lots of homeless people in the area. Housekeeping kept forgetting to come to our room constantly through out our stay there, and they didnt even do a good job when they did stop by. There was mold in the showers and walking barefoot on the carpet left the bottom of my feet stained black. For the price range, definitely not worth the stay, and I will not be returning"

"Staff didn't have the time of day. There isn't an obvious entrance. They make you pay for use of water/electricity and other amenities but they don't give you any in the rooms. It was cold, stagnet and was like staying in an elevator. Very over priced but so happy for the company I had."

"Rooms were clean, except the floors left your socks dirty when you walked around in the room. Staff was great to any requests. Hot tub was quite warm, but really needed better jet action. Having a washer and dryer in the room was nice to have available. I am sad to hear that it is turning into apartments. We have enjoyed staying here."

"Amazing hotel and staff. Even valet went out of their way for us. My husband and I have been dealing with medical conditions and they are also empathetic, courteous, and the staff was amazing, excellent 👏 👌 👍 "

"It was like having our own little apartment! So fun and so pretty. "

"The staff was great but my Expedia reservation somehow didn’t get thru to the Hotel. I had made the reservation in December as the price was reasonable. Upon trying to check in the hotel claimed it wasn’t in the system. The employee was trying his best to figure it out but the manager said it was my responsibility to contact Expedia myself. I ended up staying at their current price which was double the Dec pricing and the place is a dump. "