This stay was lovely. The room was nice, bigger than I expected honestly especially for the weekend we booked it. It was a solid deal! Free breakfast and 24/7 pool access no complaints.
Kathryn, It was a pleasure to welcome you to the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock and provide you with a spacious room carefully prepared for you. We hope you will return to enjoy another great experience at our hotel.
Thank you, Victor, for your kind review. We will look at your reservation details and determine which staff member checked you in and was on duty during your stay. We look forward to sharing the hospitality of the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock with you again.
การตอบกลับจาก Cassandra | Front Office Manager วันที่ 13 พ.ค. 2024
Hi Nancy! Thank you for rating us 5 out of 5. We appreciate you taking the time to complete this review and look forward to accommodating your future lodging needs.
Jeffery, We are happy to welcome pets to our hotel. Thank you for the excellent rating and review. We hope the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock will be your choice for lodging when you visit again.
Thank you for the excellent rating, Patricia! We are glad the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock was located near the event you were in town to attend. Family reunions and celebrations are a fun way to stay connected with relatives! We hope you will think of us when you visit again.
6/10 พอใช้
Vicki
เดินทางกับคู่รัก
5 พ.ค. 2024
It was much older than I expected. I don’t know why the property was rated excellent on Expedia. The sheets and towels were clean. I checked out early because it was just not what I expected. The front desk staff was very friendly and helpful.
Thank you for your feedback, Vicki. We are sorry our hotel was not a good fit for you. We offer a more peaceful and relaxing family-friendly stay for our visitors away from the non-stop activity of the Strip. We hope your future travels are safe.
4/10 แย่
Jeff
เดินทางกับครอบครัว
29 เม.ย. 2024
Walls are paper thin, was awakened at 5am to stomping feet and lasted over 45 minutes. Room smelled terrible when we first walked in
Jeff, Please accept our apologies for the noise from other guests. We appreciate your feedback and allowing us to refresh your room after your arrival. We hope to share a better experience with you in the future.
Craig, We are glad you enjoyed the family-friendly atmosphere of our hotel in Red Rock. Thank you for the positive review of our service and easy parking. We hope you will return to visit us again when you are in Las Vegas.
The front desk staff was fast and friendly. The 1 king room suite came with a pull out couch and kitchen. Everything was clean. The space was big for 4 adults and could definitely fit more people in there too.
Kendra, We are glad the room you reserved suited your family's needs. Thank you for the excellent rating and kind review of our service and comfort. We hope you will return to the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock again.
Joaquin, We are delighted you enjoyed your stay at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock. We are glad you recommend our hotel to visitors, family, and friends. We hope you will return to visit us again soon.
We are glad your visit to our hotel in Red Rock was good, Hubert. We apologize for our maintenance team's work in the hallway. We appreciate guests' patience as we continue to keep our hotel presentable.We look forward to sharing our hospitality with you again.
8/10 ดี
bruce
9 เม.ย. 2024
ชื่นชอบ: ความสะอาด
There were no other than average experiences at this property to report.
Our room at La Quinta was by far the most comfortable on our road trip. We all slept great! Great location for visiting friends in Summerlin. We will definitely stay here again
We are thrilled to be a stop on your next road trip to visit friends again, Lauren. Thank you for an outstanding review of the service and comfort you found at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock/ Summerlin.
Brenda, We are delighted you enjoyed the peaceful, Off-strip location of the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock and its comfortable guest spaces. We hope you will return to enjoy our hospitality again soon.
Thank you, Yongxin, for sharing an excellent rating for our hotel. The La Quinta Inn & Suites by Wyndham Las Vegas Red Rock staff are delighted you enjoyed their hard work preparing rooms and keeping the hotel guest-ready. We look forward to seeing you again.
6/10 พอใช้
Sam
เดินทางกับครอบครัวและเด็กเล็ก
17 มี.ค. 2024
I have been going to this particular hotel for at keadt 15 years now. It used to look very nice. Now it seems old- needs sn upgrade. The price is the same as major hotels on The Strip so you are not getting your money’s worth. Staff is ok.
Sam, We appreciate the feedback we receive from our guests. Thank you for choosing to be our valued guest in the past, and we hope the planned upgrades to our property will please you. We hope you will continue to visit us in the future.
8/10 ดี
Hayden
เดินทางกับคู่รัก
6 มี.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
This is great place to stay at for the price. Very clean room. Staff were good and nice. Not sure why there are so many complaints but we had a room on the top floor and it was great.
Thank you for the positive review, Hayden. We are eager to provide our guests with the best experience possible and are delighted you had an amazing stay. Please allow our team to host your next visit at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock.
Samuel, We are grateful you took the time to give us feedback. We are eager to share our hospitality with you again and make another visit comfortable and pleasant for you.
Heather, Thank you for sharing an excellent rating for the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock. We hope the positive experience will entice you to return and visit us again.
Thank you for the excellent rating and review, Victor. We are thrilled you enjoyed a wonderful experience at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock. We hope you will return to be our guest again soon.
We appreciate your feedback, Charles. Our goal is to provide the best possible experience for our guests, and we hope you will reach out to our team and let us know how we can achieve this in the future.
Neil, Thank you for sharing an outstanding rating for our hotel and the staff at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock. All our team members enjoy providing top-notch service and a comfortable space for our guests. We hope you will return and let us share our hospitality with you again.
Thank you for the positive rating! We are thrilled you enjoyed your stay at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock-Summerlin. We hope you will return to visit us again soon.
6/10 พอใช้
Debra
13 ก.พ. 2024
ชื่นชอบ: ความสะอาด
My stay was just okay. I called the front desk twice and the phone rang off the hook. When someone answered the phone it hung up. The bathtub creaked as if there was a crack in the center. It felt very unsafe. However, the bed was comfortable. I feel the price I paid for the room was overpriced.
Debra, We apologize for the issue with the tub. We will have the engineering staff check that it is sound and not leaking. Sometimes our staff is away from the desk helping other guests or taking care of the many duties assigned to them. We hope you enjoyed Super Bowl week in Las Vegas! What an exciting time to visit the city. I am sorry you feel our rates were too high. They are on par with similar hotels in the area. We hope you will visit us again.
Sarah, It was a joy for our team to provide an outstanding stay for you at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock. It would be lovely to welcome you for another stay, and we are delighted you will recommend us to friends and family.
Alberta, Thank you for the 10-star rating! We are delighted you enjoyed our friendly staff's comfortable accommodations and service. We hope you will return to stay again at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock.
Linda, Thank you for sharing your experience at the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock with fellow travelers. Our staff is eager to make each guest feel welcomed and comfortable during their stay. We hope to see you again soon.
I was there one night and it was nice...clean room, pleasant staff. Would have liked breakfast choices to include plain full fat yogurt, regular whole milk, and salsa for eggs is all.
Thank you for your review, Lynne. We are happy to hear from guests about what they want to see added to our breakfast menu. We will look into including your suggestions and hope to host another visit for you in the future.
We are glad you shared your rating online, Michael. Our team strives to provide the best possible experience for guests, and we hope you will allow us another opportunity to welcome you for the perfect stay in the future.
6/10 พอใช้
Zach
เดินทางเพื่อธุรกิจ
25 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Dated hotel. Decent size rooms but didnt smell great.
Thank you for your review, Zach. We are glad you enjoyed our clean, spacious rooms. Our management team is planning on a property refresh in the future. We hope you will return when the work is done and enjoy an awesome stay with us again.
Susan, We appreciate all the feedback from guests and hope you will enjoy another, better experience at our hotel soon. Our goal is to provide 100% satisfaction for all visitors.
Garrett, We are delighted you enjoyed an awesome visit to the La Quinta Inn & Suites by Wyndham Las Vegas Red Rock. Thank you for your rating and for sharing it with others.
Thank you for rating our hotel in Red Rock, Edward. We hope to have another opportunity to provide a better experience for you when you return to the Las Vegas area. Our only goal is to make our visitors feel comfortable and at home.
Thank you for the excellent rating, Maria! We are glad you enjoyed the hospitality of the crew at the La Quinta Inn Las Vegas Red Rock Summerlin, We hope you will return to visit us again soon.
We are pleased you enjoyed an outstanding experience at the La Quinta Inn Las Vegas Red Rock Summerlin. We look forward to seeing you return for another great visit, Betsy. Thank you for your great rating!
Thank you for your rating, Jose. We are glad you had a wonderful experience at our Summwerlin/Red Rock hotel. We hope you will enjoy another visit to our hotel when you return to Las Vegas again.
4/10 แย่
Robin
เดินทางกับสัตว์เลี้ยง
31 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The location is good for access to Summerlin, they allow pets, parking is good, and the overall property is fine. The staff was very nice and tried to be accommodating. Unfortunately, the room was not very clean.
Thank you for the positive things you mentioned in your review, Robin. We apologize the cleaning team was not thorough when servicing the room. We are happy to relocate a guest or reclean a space if possible. We hope you will allow us to provide a better experience for you at a future date.
Thank you for your feedback, Jonghun. We hope you will reach out to our staff and let us know what we can do differently to enhance the service and accommodations for our guests. We are always eager to make visitors as comfortable as possible.
We had a wonderful experience. The check in person provided excellent customer service with a delightful cheerful attitude! She showed us a "Beta Fish" that may be rented to accompany the guests. A huge choice of snack options were available. Parking was very convenient and included, along with a full Breakfast. The room was spacious and clean. The bed was very comfortable. Would definitely choose this hotel again!
Michelle, We are delighted your recent stay at the La Quinta Inn Las Vegas Red Rock Summerlin exceeded your expectations in both comfort and cleanliness. We are glad you enjoyed the friendly service of our team members and look forward to sharing our hospitality with you again.
Sandra, We are delighted you shared part of your Christmas holiday with us and are grateful for your positive rating. We hope you will join us again when you are in the Summerlin-Red Rock area.
Thank you for the excellent rating, Anthony! Our La Quinta Inn & Suites by Wyndham Las Vegas Red Rock team is thrilled you enjoyed the comfortable and pleasant rooms we provide. Please join us again soon and accept our hospitality again.
Thank you, Greg, for sharing an outstanding rating of your experience at the La Quinta Inn Las Vegas Red Rock Summerlin. We hope you will return to enjoy another great stay with us.
2/10 แย่มาก
Vanessa
15 ธ.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Dog friendly but they had carpet in the room and all you can smell was a bunch of spray cleaner my dog just had allergies and I had to leave
Vanessa, We are sorry you and your pup were uncomfortable with the carpet in the room. We use a commercial deodorizer in rooms and have not had an issue. We are happy to treat rooms with a different product for those with sensitivities to some chemicals. We hope your future travels are safe and worry-free.