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"Great experience"

"Great hotel. Staff couldn’t be nicer. Big shout out of the truck who was a great help getting us a car. Highly recommend"

"I love the property, it was very beautiful and clean. The Resturant was amazing, rooms updated and nice and location amazing. Would definitely stay again. The only thing I didn’t like was the mandatory $35.00 per person entertainment fee. I feel it’s something you should know upfront not when you get there. Naquita Brown"

"The Sheraton was very nice and I wouldn’t discourage anyone from staying here. The location was great for what I wanted to do while visiting. There were some areas for improvement. Our room didn’t have a TV remote. I had to request one. The water pressure in the shower was solid, but I would have liked more. Lastly, the AC in the room didn’t seem to make the room as cold as I wanted."

"Amazing experience :)"

"Good"

"Very clean, comfortable nice room. Unfortunately I was put next to the elevator, and music plays constantly through the night in the elevator lobby. If I hadn’t brought headphones with me I would have been kept up by it."

"nice hotel. great time"

"The location was wonderful! The actual hotel, not so great. Air conditioning was down 3 out of the 4 nights, maintenance came and fixed it and it went out again. We let the front desk manager know upon checking out and 4 employees chimed in on the air conditioning situation.. even the maintenance guy showed up trying to argue that it had been fixed! Very rude. 4 on 1. So unprofessional. Staff had no knowledge of the area. They had people standing out in the lobby acting as if they were there...

"Checking in was quick and staff at the front desk were helpful, although they couldn't tell us what the included continental breakfast included. After check in I had to walk up 17 flights o stairs to my floor because the elevator wasn't working. Stood in the lobby (that was under construction) for an unexaggerated 15 minutes waiting for the elevator. The room itself was extremely clean and appeared to have been recently renovated. The shower had good water pressure even though the drain was...

"I only have two negatives about my stay, and that is, the room smelled rancid. As if it was moldy. Additionally, the bed was very uncomfortable. For the price, I would opt out of staying there again."

"Room was a great size and had a view of time square. Rooftop was huge but too cold and rainy to use during our trip. Very close to theaters!"

"Definitely recommend"

"Great location and housekeeping. Funny aesthetic and good little nyc pro shop at street level. Good food places nearby"