Dear Dianne, We are very thankful after reading your review about your stay at the Puerto Carmen Hotel. Thank you for praising our cleanliness, and pool area. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Puerto Carmen Riversun – Touristic

Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Puerto Carmen Riversun-Touristic

Dear Marie, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas in order to improve them. Kind Regards, Hotel Puerto Carmen Riversun-Touristic

Dear Guest, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Hotel Puerto Carmen Riversun-Touristic

Dear Guest, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Puerto Carmen Hotel as your destination in Lanzarote. We have taken notes of your comments on our toiletries and reception procedures, to study how we can improve our services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. Looking forward to welcoming you soon. Hotel Puerto Carmen Riversun – Touristic

Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Puerto Carmen Riversun-Touristic

Dear Christine, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Puerto Carmen Hotel as your destination in Lanzarote. We have taken notes of your comments on the check-in service and reception staff, to study how we can improve our services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. Looking forward to welcoming you soon. Hotel Puerto Carmen Riversun – Touristic

Estimado Huésped, Estamos muy agradecidos después de leer su opinión sobre su estancia en el Hotel Puerto Carmen. Gracias por alabar a nuestro personal. Por otro lado, tomamos nota de sus apreciaciones sobre la necesidad de proceder a la renovación de nuestros apartamentos, para estudiar medidas encaminadas a mejorar la satisfacción de nuestros huéspedes. Estaremos más que felices de recibirte nuevamente con una gran sonrisa. Esperamos darle la bienvenida pronto. Saludos cordiales, Hotel Puerto Carmen Riversun – Touristic

Dear Robert, We are very thankful after reading your review about your stay at the Puerto Carmen Hotel. Thank you for praising our good value versus money ratio, and location. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Puerto Carmen Riversun – Touristic

Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Laura, We are very thankful after reading your review about your stay at the Puerto Carmen Hotel. Thank you for praising our staff, service, apartments, swimming pool, location and entertainment. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Puerto Carmen Riversun – Touristic

Dear Scott, We are very thankful after reading your review about your stay at the Puerto Carmen Hotel. Thank you for praising our location. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Puerto Carmen Riversun – Touristic

Dear Guest, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Puerto Carmen Hotel as your destination in Lanzarote. We have taken notes of you comments on the shower and noise in order to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your full satisfaction this time. Looking forward to welcoming you soon. Hotel Puerto Carmen Riversun – Touristic

Dear Guest, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas in order to improve them. Kind Regards, Hotel Puerto Carmen Riversun-Touristic

Dear Guest, We are very thankful after reading your review about your stay at the Puerto Carmen Hotel. Thank you for praising our staff, outdoor pool and service. We have taken notes of your comments on the sun loungers and beds in order to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Puerto Carmen Riversun – Touristic