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"Overall the stay at this hotel was excellent from check in, to breakfast, through dinner and cocktail options as well as the amenities, everything was well thought through. My only comments are that we did not receive our VIP perks, water was €12 & with the temperatures this is excessive even for a 5* hotel. Finally the aircon was great but every evening it was turned off so in the evening it was difficult to sleep. "

"Good location, 5 minutes walk to st jean station. Close to Tram station so easy to get around "

"Don’t let the dingy exterior of the hotel fool you. Inside, the decor, the service and the comfortable guest suites all deliver. Great location with easy convenience to public transport and short walk to beautiful Bordeaux center. "

"Polite, professional and efficient check in."

"Friendly helpful staff. Spacious room with everything we needed."

"Staff was very friendly and helpful. Amenities and room was high standard. I would highly recommend this hotel. "

"Room was very comfy and the small kitchenette meant we could have breakfast/lunch there if we chose to. The apartments are located next to a tram station allowing quick access into the centre but is also very close to the river with a lively promenade route available for walking into the centre (about 30 mins ). We also used the promenade for our morning run on a couple of mornings. It is also very convenient for the Cite Du Vin which was five minutes walk away. Overall, we found the staff friendly and helpful. Great to have parking in the basement but access is through a side road and you need an access code to enter - which was a bit tricky to figure out on arrival. Overall, we were very impressed and felt it offered very good value for money."

"Close to train station. "

"We stayed in the new build part of the hotel so all newly fitted. Bunk beds in room were great for the kids. Little details need ironing out such as coffee machine in room but no sockets nearby to actually plug it in! Breakfast was a mixed experience, the food was good but a tiny counter which everyone queued around and as people were standing waiting for toast/eggs etc you couldn't easily reach any of the food. Tried to get scrambled eggs on 3 occasions but each time the dish was empty. They need a duplicate breakfast stand somewhere else in the room or a seperate hot and cold food areas to prevent build up of queues. Hotel a 20 minute drive out of Archachon. Pool was tiny and shared with the apartments and hotel so absolutely packed! 4 sun loungers and pool in the shade of the apartment buildings so a bit pointless. Over all comfortable place to stay for a night but wouldn't want to spend longer there."