Dear Yusuke,Greetings from Berjaya Langkawi Resort!I am in receipt of your review at Expedia on your comment during your recent stay with us at Berjaya Langkawi Resort. I would like to sincerely apologize for the unpleasant experience. I deeply regret that we have failed to live up to your expectations during your stay here. As we are located in the rainforest, this would occasionally allow our guests to be up close with the creatures of nature which will include the natural inhabitants of the rainforest, we always hope that it be a positive experience. Nevertheless, you will be pleased to know that we are embarking on rehabilitation exercise in stages for all areas. I hope our shortfalls have not marred your impression of the resort and I look forward to have the opportunity to welcome you back to Berjaya Langkawi Resort.Yours sincerely, Ghani Ganesan Executive Assistant Manager

Thank you for staying with us ! We appreciate your feedback.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Angel,Greetings from Berjaya Langkawi Resort!Thank you for your review on Expedia. Your comment about the Trip Protection package had been forwarded to Expedia. We look forward to welcoming you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Shirley,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Expedia. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customers experience and satisfaction as our priority. We look forward to welcoming you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Ida,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to provide us with your valuable feedback regarding your recent stay with us. I am delighted to learn that you and your family enjoyed our beautiful chalet, relaxing swimming pool & private beach, and had a wonderful experience at our resort. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Thank you for staying with us. We appreciated your feedback!

Thank you for staying with us. We appreciated your feedback!

Dear Noriaki,Greetings from Berjaya Langkawi Resort! It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. We appreciate your positive comments about the Premier Seaview chalet, diverse culinary offerings, and the shuttle service. We look forward to welcoming you back to our tropical paradise in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Dominik,Greetings from Berjaya Langkawi Resort! It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. I am pleased that you had an enjoyable experience during your recent stay with us. Nevertheless, you will be pleased to know that the resort has embarked on a refurbishment exercise in stages for all areas. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Thank you for staying with us. We appreciated your feedback!

Thank you for staying with us. We appreciated your feedback!

Dear Nicholas,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to provide us with your valuable feedback regarding your recent stay with us. I am delighted to learn that you enjoyed our Premier Chalet on water, great sunset view at Pahn Thai Restaurant, diverse culinary offerings, exceptional spa experience, and the outstanding staff. Nevertheless, your comments about the snacks and service level have been duly noted, we have promptly shared your comments with our Executive Chef and Director of Food & Beverage to initiate immediate improvement. Yes, we are glad that you noticed our ongoing rehabilitation work at our resort. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Aysha,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Peter,Greetings from Berjaya Langkawi Resort! Thank you for sharing your comments about your recent stay with us. We sincerely apologize for any inconveniences you experienced during your time at our resort. Your valuable feedback regarding the breakfast, TV, and room conditions has been duly noted. We have promptly shared your comments with our respective Heads of Department to initiate immediate corrective measures. We strive to provide value for our services, and your perspective is invaluable in helping us assess and enhance our offerings. Once again, our renewed apologies for any inconvenience you may have faced during your stay. We hope you will give us another chance to showcase the true potential of our resort and restore your faith in our services.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Farook,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed our beautiful resort surrounded by nature, presence of monkeys, relaxing private beach, diverse dining offerings, and shuttle service. It warms our hearts to know that our staff members had retained their shine in striving to create a warm and friendly atmosphere for our guests. Nevertheless, I’ve since addressed your comment on the WIFI with our IT Manager for immediate improvement. Thank you once again for choosing to stay with us and for sharing such a positive review. We look forward to welcoming you back for another memorable stay at Berjaya Langkawi Resort.Yours sincerely, Ghani Ganesan Executive Assistant Manager

Dear Anna,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Anne,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Junya,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Sakari,Greetings from Berjaya Langkawi Resort!Thank you for your recent patronage at Berjaya Langkawi Resort, and for taking the time to write a wonderful review! I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customers’ experience and satisfaction as our priority. Your review reaffirms the hard work the staffs put in every day. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Rosie,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. I am pleased that you had an enjoyable experience during your recent stay with us. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Klavs,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort as your preferred destination. I am delighted to learn that you enjoyed our tropical paradise nestled within the rainforest & the private beach, presence of monkeys, relaxing swimming pool, and the exquisite of Pahn Thai Restaurant. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Sandra,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customers experience and satisfaction as our priority. Once again, thank you for taking the time to share your valuable feedback. We eagerly await for your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Sho,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Leanne,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your feedback of your recent patronage at Berjaya Langkawi Resort. We truly appreciate your understanding and cooperation as we undergo rehabilitation works to enhance the overall guest experience. We’re delighted to hear that the rehabilitation works did not disrupt your stay, and we appreciate your recommendation regarding the tidiness of the work areas. Our primary goal is to ensure the comfort and satisfaction of our guests, and your insights are invaluable in achieving that. We are committed to provide a seamless and enjoyable stay for all our guests. Once again, thank you for your understanding and patience during this period of enhancement. We look forward to welcoming you back in the future to experience the upgraded facilities and services.Yours sincerely,Ghani Ganesan Executive Assistant Manager

Dear Sayeemuzzaman,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Taiki,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Claire,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Expedia. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customers experience and satisfaction as our priority. Nevertheless, you will be pleased to know that we are embarking on a rehabilitation exercise in stages for all areas. We look forward to welcoming you back to Berjaya Langkawi Resort. Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Yajuvendra,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Eddy,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Tracey,Greetings from Berjaya Langkawi Resort! We appreciate your recent stay at Berjaya Langkawi Resort and we would like to extend our heartfelt gratitude for choosing us as your preferred destination. I am delighted to hear that you had a memorable stay, particularly with the New Years Eve Gala Dinner, the facitilites, private beach, natural surroundings, and culinary offerings. Your kind words on your experience at the resort with our staff certainly validate their effort and you can be sure that I will share with Ganga your positive feedback. Nevertheless, I have shared your feedback about the breakfast items with our Executive Chef and Director of Food and Beverage for further improvement. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Yuji,Greetings from Berjaya Langkawi Resort!Thank you for sharing your wonderful experience during your recent stay with us. It brings us immense joy to learn you enjoyed your second stay at our resort. We’re equally delighted that you enjoyed our private beach, rooms, and delectable food. As we are located in the rainforest, this would occasionally allow our guests to be up close with the creatures of nature which will include the mischievous monkeys of the rainforest, we always hope that it be a positive experience. Your satisfaction is our utmost priority, and we look forward to welcoming you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Andreas,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Tracey,Greetings from Berjaya Langkawi Resort!Thank you for sharing your feedback about your recent stay at our resort. It brings us immense joy to read that you enjoyed the comfortable accommodation, private beach, diverse dining offerings, buffet spread, and the warmth of our hardworking staff. We are equally delighted to know that you enjoyed the exquisite culinary journey at the Beach Brasserie. Your kind words of appreciation for our staff's exceptional service are deeply meaningful to us. We value your feedback as it helps us identify areas where we can improve our services. Your comments on the chalet will be shared with our Engineering team to address the issues raised and improve our service. Nevertheless, you will be pleased to know that we are embarking on a rehabilitation exercise in stages for all rooms. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Keishi,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Ruth,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort. I am pleased that you had an enjoyable experience and relaxing vacation during your recent stay with us. Every effort is always made to ensure the comfortability and satisfaction of our guests as our priority. We look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Chandrashekhar,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Google. I am pleased that you had an enjoyable experience and relaxing ambience during your recent stay with us. Every effort is always made to put our customers experience and satisfaction as our priority. We look forward to welcoming you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for sharing your feedback about your recent stay at our resort. We sincerely apologize for any inconveniences you experienced during your stay. We value your feedback as it helps us identify areas where we can improve our services. Your comments will be shared with our team to address the issues raised and improve our service. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Usama,Greetings from Berjaya Langkawi Resort! Thank you for your wonderful review on Expedia. I am pleased that you had an enjoyable experience during your recent stay with us. It brings us immense joy to read that you enjoyed our beautiful location, facilities on offer and flora & fauna. Your observation and kind words about our hardworking staff is highly appreciated. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Gabriela,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

Dear Larachelsea, Greetings from Berjaya Langkawi Resort! We would like to extend our heartfelt gratitude for choosing us as your preferred destination. I am delighted to hear that you enjoyed the unique location nestled within the rainforest and beach, comfortable rooms, delectable food, breakfast spread, the warmth of our friendly staff, efficient shuttle service and your overall stay at our Resort. Your passion and attention to detail have not gone unnoticed, and we are truly appreciative of the time you took to share your experiences. Your recognition of Ikram’s exceptional service is deeply meaningful to us. We are eagerly looking forward to welcoming you back to Berjaya Langkawi Resort for another wonderful stay in the future. Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Hui Min,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your dining experience with us recently at Berjaya Langkawi Resort. It brings us joy to know that you enjoyed our Pahn Thai Restaurant particularly the relaxing atmosphere and the spectacular sunset. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Shamim,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort as your preferred destination. I am pleased that you had a breathtaking and amazing experience during your recent stay with us. Every effort is always made to ensure the comfort and satisfaction of our guests as our priority. Nevertheless, you will be pleased to know that we are embarking on a rehabilitation exercise in stages for all areas. We look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Dear Samy,Greetings from Berjaya Langkawi Resort! We appreciate your recent stay at Berjaya Langkawi Resort and we would like to extend our heartfelt gratitude for choosing us as your preferred destination. I am delighted to hear that you enjoyed our Resort, spacious rooms, complimentary mini bar, and the warmth of our friendly staff. Your kind words on your overall experience at the resort with our staff certainly validate their effort and you can be sure that I will share with all of them your positive feedback. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager