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"Upon check in, the owner told me I needed to pay an additional $40 for a third person. I stated that I didn’t realize they charged for kids. The owner then questioned me about their ages to the point I offered to show my son’s drivers license. Then, when entering my room after check in my kids discovered dead bugs on the floor. They were very upset and concerned the room was not clean. I went to the office and spoke with the owner. He came immediately and picked up the bugs and said it was no...

"Breakfast was good"

"The view was beautiful, definitely made the stay extra special!"

"Quality Inn was clean, in good repair and centrally located. The staff were quick and courteous. A great stay!"

"Management runs a very tight ship . The young lady at the desk, forgive my absent mind I forgot her name. I know she’s been there six years. Superb at what she does. And our house keeping staff went above and beyond."

"Couple different bugs, people smoking on balcony right in front of door. Stained sheets. Spiderwebs on ceiling. Although questionable conditions, the vehicle was safe throughout the one night which was a relief. Coffee was good. Staff was friendly."

"I’ve spent the last months in many different hotels, motels, inns. It was only I walked into this location that I truly felt at home. If plans change I will be back"

"Those house keeping staff was second to none. Friendly, eager to help, Winter , I may have that name wrong. The little blonde who was pregnant . She was an expert of where to go and what to do. If I was a wealthy man I’d have bought her a truck. Rose and I adore the house keeping staff at Red Roof Inn Crossville"

"The staff was pleasant. The property needs a lot of improvements. Looks nothing like the pictures on Expedia. The room wasn't cleaned the entire 2 weeks we were there. We only got clean towels. The toilet had mold under the rim. The smoke detector had tape over where the detector should be. There was black stuff around the bathroom floor."

"It showed a Continental breakfast each morning. The woman at the desk stated that they don’t do that anymore! Ithink I should get a rebate for having to buy my own breakfast when I thought I’d paid for one."

"Would have liked small coffee pot in room.."

"Very clean, comfortable, well maintained. Friendly staff."

"Never seen a continental breakfast. Carpet was not vacuumed, had to ask for towels, refrigerator/freezer was caked with ice, and the toilet did not flush well at all, tissue kept coming back into toilet. When reported to the office, they said just keep flushing it, it will eventually go down."

"It was a cut and dry stop, but the Non-Smoking room had a musty smoke smell as if it was at one point a smoking room. We aired out the room and slept fine but it took a bit to get used to the smell."

"Needed a little get-away not too far from home. This little cottage is perfect in so many ways. It's in a quiet, private neighborhood. Parking is convenient with circular drive. Don't skip the history of the area and home in the welcome notebook. We fell in love with the Crab Orchard Stone on the house. Ended up going to a stone yard and getting some scrap pieces for our garden at home! The cabin has everything you need for a couple of days. Very comfy common area with big TV, nice views out the...

"Basic property neeing some upgrades but clean"