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"Thank god they gave us a refund. I trusted the 7.8 stars on Expedia and I will never again. GHETTO, DISGUSTING AND UNSTAYABLE. Room was so gross that we left and paid double somewhere else. We arrived at like 9pm and figured we would save a couple bucks since the pictures look nice, it was late and the reviews were high. NEVER AGAIN. We packed up and left the bedding and bathroom were so gross with stains, pubic hairs and other just other gross *** things.. best of luck with your stay. Even...

"Dirty towels left in shower. Gross"

"Yes"

"Sper clean and great staff"

"Todo seguro y fácil de estacionar"

"Yes"

"Will definitely be coming back. Loved everything about this place! "

"Staff was very kind. Room smelled like mold. Smallest most uncomfortable pillows for a king size bed. They had 4 small hard square pillows VS 2 king size pillows. One side of the bed was sunken in like it was warped. The floors were not cleaned when I got in my room. "

"Absolutely beautiful resort. Would go again on a couples trip or with my kids. It had a private beach so it didn’t seem crowded and there was a lot of amenities to relax and enjoy. Perfect vacation. We even had a massage at their spa which was a perfect way to end our mini vacation. "

"Average stay, could be better maintained. Needs TLC. Noise travels very easily, heard neighbors into the late night/early morning. Also, it would be nice to know of parking fees before arriving."

"The room was comfortable, clean and had all the amenities. It was very quiet. The surrounding area was beautiful and we loved the coffee bistro located on site. The area where the hotel is located is very quiet and residential. It is such a unique and very special place. I will definately book the next stay in Santa Rosa, FL"

"Fantastic visit in early March before the crowds. Clean property with lots of options including beach or 3+ pools. "

"Frustrating there was no one around for check in problems (no front desk at this property), their “app” with all the instructions and codes never worked, too much furniture in too small a space, hard to move around the suite, if you have kids beware they use glass tables and glass coffee tables. "

"The Manager and staff were very helpful and focused on providing us with a great experience. The hotel is very comfortable and the Beach Club is great!"

"Clean room, great staff, close to everything"

"Overall the room was ok for the price. Room had a smell that was funky that was probably from the ac unit but was unnoticeable after a few minutes. Questionable how well they clean the room as food and open drink was left in fridge. Probably would not stay again. "

"Reservation was do a king room. They put us in a two queen room. Hair dryer did not work, went to front desk and was told they did not have a spare as they just replaced 6 already. We had to purchase a hair dryer. Other than those two issues, the rest of the stay was bearable. "

"Great experience "

"Very clean, beautifully decorated and the bed was very comfortable."