Kia Ora PeachyPunch, Thank you for your stay with us. Our team is delighted to know that you had a wonderful stay with us and fully enjoyed your time in Lake Tekapo. On behalf of the team at Peppers thanks for choosing to stay with us and we look forward to welcoming you back upon your next visit to the majestic Mackenzie, Kind Regards

Kia Ora, Thank you for choosing Peppers Bluewater Resort for your stay. We apologize for the shortcoming you had to suffer during your stay. Did your concern with our reception team regarding this I am confident our team would have made every effort to make your stay more comfortable. Can you please provide more details on your stay so that we can follow it up with our Housekeeping Department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Ann,Thank you for taking the time to write us a review during your recent stay. It feels great to know that our staff left a positive impression on you. I am sorry for the inconvenience that you have experienced. I realise that this was not the service that you expected, and I apologise for any trouble that we may have caused. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Dear Rebecca,We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you. Sorry to hear that the room you were provided failed to meet your expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. Depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels.Rest assured that we will share this to the management, as we strive to provide you the excellent service that you deserve.We hope to serve you again soon.

Dear Peter,Thank you for staying with us at Peppers Bluewater Resorts . I am very pleased to hear that you appreciated the location and convenience of our hotel. We look forward to welcoming you again soon.

Dear Henry,Thank you for taking the time to write us a review during your recent stay. We are sorry to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. Note that price of room is set to guest demands depending on the time you confirm the booking.We look forward to welcoming you again

親愛なるゆきひろ様お時間を割いてご経験を共有していただきありがとうございます。皆様をゲストにお迎えできることをいつも嬉しく思います。ご不便をおかけして申し訳ございません。ご期待に添えないサービスであったことは承知しており、ご迷惑をおかけして申し訳ございませんでした。問題に対処し、今後の発生を防ぐために適切な措置を講じておりますので、ご安心ください。またのご利用をお待ちしております。

Dear Crystal Si,Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon.

Hi Gursimrat,Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon.

Dear Sasha,We are glad that you loved our accommodation, and that you had easy access to everything you needed. Sorry to hear the room that you were provided failed to meet your expectations however depending on the hotel occupancy at the time of check in, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. Rest assured that we will share this to the management, as we strive to provide you the excellent service that you deserve.We hope to serve you again soon.

Kia Ora BI YAN, Thank you very much for your feedback and apologies that the expected and Peppers standard was not met during your stay. It is disappointing to hear the room you were provided failed to meet your expectations. I would like to take a moment to follow up on the oversight of our team when waiting in queue to check in and offer my apologies for this. We thank you very much for your patience. I trust this did not detract from your overall experience and that you enjoyed the remainder of your stay with us in the Mackenzie. We, the Bluewater team, are reminded of the need to consistently maintain and achieve our expected standards and we thank you for your valuable feedback.

Thank you very much for taking time to submit a wonderful review. Glad to know that you enjoyed your stay with us and we are honored to receive great words from you.We really appreciate your comprehensive review and rest assured that we shall uphold our standard and procedures, and upgrade whenever possible.We look forward to seeing you again and take care!

Dear Tim,We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.

Dear Shinichi,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.

親愛的鐘文，感謝您花時間告訴我們您在特卡波湖辣椒藍水酒店的體驗。收到正面的回饋總是令人高興的。我將與我們的團隊分享您的意見。我相信，這項回饋將成為對我們所有員工的鼓勵，因為我們努力不斷提高服務品質。我們期待很快再次歡迎您。

Dear Dorothy,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. We are glad that you loved our accommodation and also hope your stay was comfortable. We look forward to welcoming you again soon.

Dear InnaGreetings from Peppers Bluewater ResortThank you for taking the time to write us a review during your recent stay. We are in deep regret and we sincerely apologise that your recent stay fell short of expectations.It is disappointing to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation.A recognised challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room.After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. Rest assured that we have raised each of the feedback that you shared to our Management team so that we can address your concern directly. May we ask what are your other concerns? We hope to be able to make your stay more comfortable and to provide you and our guests with a much improved experience.

Dear Brad,We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. I want to sincerely apologize for the negative experience that you had on arrival. I understand that our team was helpful in resolving your issue and provide you another room upon receiving your concern. I realize that this was not the service that you expected, and I apologize for any trouble that we may have caused. Please rest assured that we are taking the appropriate measures to address the problem as we strive to provide you the excellent service that you deserve.We do hope to have the opportunity to welcome you again to our property.

Dear Andrea,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.

Dear Ugyen,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. I am sorry for the inconvenience that you have experienced. Please rest assured that we are taking the appropriate measures to address the problem.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

t is wonderful that we had you staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.It is really amazing to hear of your great recent stay with us. I am very pleased that the team served you well during your time spent!A pleasure to have had you and we look forward to welcoming you again soon.

We appreciate that you have taken the time to share to us your experiences. It is always our pleasure to have you as our guest. We regret to know that you were not satisfied with your stay here in our hotel. Rest assured that we will share this to the management, as we strive to provide you the excellent service that you deserve.We hope to serve you again soon.

t is wonderful that we had you staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.It is really amazing to hear of your great recent stay with us. I am very pleased that the team served you well during your time spent!A pleasure to have had you and we look forward to welcoming you again soon.

Dear Payton, Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we will share this to the management, as we strive to provide you the excellent service that you deserve.We hope to serve you again soon.

It is wonderful that we had you staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.It is really amazing to hear of your great recent stay with us. I am very pleased that the team served you well during your time spent!A pleasure to have had you and we look forward to welcoming you again soon.

It is wonderful that we had you staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.It is really amazing to hear of your great recent stay with us. I am very pleased that the team served you well during your time spent!A pleasure to have had you and we look forward to welcoming you again soon.

Dear Makoto,Thank you very much for taking time to submit a great review score. Glad to know that you enjoyed your stay with us.We look forward to seeing you again!

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We have shared your feedback with the department heads involved and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We have shared your feedback with the department heads involved and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Dear Catherine,Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score.I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon.

Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score.I am very pleased to hear that you appreciated the location and convenience of our hotel.I trust you enjoyed your time spent in New ZealandWe look forward to welcoming you again soon.

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We have shared your feedback with the department heads involved and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Dear Tom,We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Kaiping,We very much appreciate your comments regarding your stay at Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we look forward to welcoming you again soon.

Dear Rebecca,Thank you for taking the time to tell us about your experience at Peppers Bluewater Resort Lake Tekapo.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to welcoming you again soon.

Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater ResortIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Gary,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater ResortIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Daniel,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater ResortIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater ResortIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear DesireeWe very much appreciate your comments regarding your stay at the Peppers Bluewater ResortIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater ResortIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater ResortIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,