บังกะโลใน ทะเลสาบ Tarawera

"The location is excellent but that is where it ends. I have no idea why everyone is giving it the 4 or 5 stars. Please people tell the truth. The rooms are mediocre at best and very dated. The shower robes basically told the full story. They were fraying to bits. The bed was uncomfortable to sleep in as the mattress seemed very tired as you sunk right into it and the electric heaters gave such a dry heat we had to turn them all off. Freezing was a more comfortable option. The breakfast, was...

"Pool not working, looks bad and in dire need of a renovation. Advertising leads you to think there is some sort of thermal pool or something. There is not."

"Gorgeous view and location. Was unaware that the restaurant was closed due to flooding which was inconvenient as when we booked it said that the restaurant was still operational. Everything was a bit run down but clean and smelled great. Shower appeared to be a bit dirty around the edges and sink took a while to drain and toilet didn't flush well. The resort manager Clare was lovely. Loved the glow worms. Would've been nice to know that the restaurant and a huge majority of the bar area is...

"Service was great but the room was a bit worn down"

"Such a beautiful property. The room and added perks (heated towel rack and bathroom floors) were second to none! The staff was so friendly and focus on making it a perfect stay. We wish we stayed more than one night to take advantage of dinner and amenities. We drove from picton on way to auckland so arrived late and left early! If we ever come back we will stay longer for sure!!"