โรงแรมใกล้เลค ออนแทรีโอ โรงกลั่นไวน์, ฮิลตัน

"The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided."

"Okay "

"Staff is very friendly. "

"The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one "

"The cleanliness of this hotel was very questionable. The smell in the hallway was very mildew & the room we had smelled like cigarettes our whole stay , even the towels smelled. The bed had a huge deep dent in it & the blow drier was sticky. Nothing was clean about this place "

"All rooms are on ground floor, with windows facing parking. The bathroom window did not lock at all - mechanism was broken and screen ripped. The window in the main (sleeping) room had a single lock. The towels had brown stains on them. The bed was reasonably comfortable but the pillows (only 3 for a king bed) were small and squashed. "

"Friendly service. "

"This place was great my sister and I stayed for two comedy shows and the staff is very nice and the room was clean as well "

"It was right off the highway. Well lit and felt safe. Breakfast was fresh and had a good options There were some very loud guests one night but the front desk told them to quiet down which worked. The swimming pool was somewhat small and cloudy The gym was very basic treadmills bike machine free weights"

"Kitchen was good, breakfast it ok, not a fan of food boxes"

"Yes"

"We were not told in advance that the hotel was undergoing renovations and were put on a floor that was 90% being renovated. Front desk was almost always vacant of welcoming personnel. If I wanted something, I would have to call out. The room we were given was much in need of renovation: window was missing a pane that made outside noise seem like the window was open; the air conditioner was very noisy and did not work properly once we were able to turn it on; there were no hooks near sink and...

"We had a wonderful time. The kids loved the pool. The man kept it very clean. My favorite was the breakfast. The lady preparing it kept the areas clean and food fresh. Fitness room> A1. They provide earbuds if you dont have your own. Overall wonderful experience. Not one complaint. Will be booking here everytime we are in Rochester. Thank you guys so much. "