โรงแรมใกล้เลค เฮเลนา ไวลด์ไลฟ์ เมเนจเมนต์ แอเรีย, เฮเลนา

"The staff would t do anything about the barking dog in the room next to us. He barked for 3 hours straight. When I asked chuck the front desk attendant said there was nothing he could do even though the pet policy was displayed right behind him that stated otherwise. Super unhelpful and grumpy "

"The sheets and bedding were clean, but VERY worn out (balls on sheets) and pillows brownish and smelled like an old man. Everything els very nice"

"Very dirty, bathroom was so gross"

"Clean room, great breakfast, annoying they do not have a closet or a place to hang multiple garments. Comfortable beds and ac "

"Could use some updates!"

"Sarah was a gem. She is an outstanding employee who understands excellent customer service. I hope she is appreciated and taken care of or the company risks losing her. I’d hire her in a heartbeat!"

"Perfect for two nights working at the airport. Supermarket across the street and great little kitchen."

"Did not have breakfast"

"The breakfast was fresh."

"The breakfast selection was very good. As was the service."

"The hotel smelt like smoke. Our tub was not clean. At check in the clerk was arguing on her cell phone with someone. At check out, we were ignored and the clerk walked a way from us and went down a hallway. The was mud in the stairwells and hallways ."

"I couldnt take a shower because the tub was so filthy. I always pull down the covers on the bed, i had 2 queens, one was obviously dirty. The whole room needs a deep cleaning, it was really dirty. "

"Property is in a rundown area with homeless people and low life's around."

"When I booked, the property had a pool. It was empty. There was supposed to be a continental breakfast, which there was not. He heater did not work in our room and we froze. The light bulb in main bathroom area was burnt out. There was no hangers in closet to hang our clothes. There was no coffee pot. The carpet was very dirty and not vacuumed. We were very disappointed in this location and would not stay again. "

"Staff were super awesome and location is fantastic but if you're a woman traveling alone or you're not used to staying in inns frequented by people in unstable housing situations then I would probably try to find somewhere else."

"Some things were nicely kept and some were not. Mold in the shower on the silicone edges no extra pillows or blankets. TV guide was very confusing. Breakfast cheaply made and no flavored creamer for coffee. Bacon wasn’t really bacon. More like slivers of fat. Water was $8 to purchase there or walk down the road to a convenience store for a better deal. Sketchy neighborhood if you needed to walk in the evening. Lots of deals going on behind buildings. Check in and out was seamless as long as you...

"Shower didn't drain on Wed and was told maintenance wouldn't be in til Friday? They did agree to deal with after understanding seriousness."

"The room had open saftey pin and plastic on the floor, the bed frame had toe nail clipping on it, I pulled back the sheet and found a glob of hair!! I took pictures of everything. One pillow case was questionable. In all my years, I've never more disappointed!!!The manager was complacent!!! "