โรงแรมใกล้ทะเลสาบเฮาส์เซอร์, เฮเลนา

"Only one star because they had a lock on the door. Tv didn’t work, toilet wasn’t attached to floor, room was horrible, not as advertised! Do not stay unless it’s the last option"

"The carpets really need to be replaced. At least in the room we stayed in and the stairwells leading outside"

"Great breakfast!"

"The price was by far the best feature. The room did not contain a wastebasket. There was a TV on the wall but no sign of a controller to operate it. The air conditioner was very noisy. There were clean towels and a bar of soap, that was nice."

"The room was clean and comfortable, & the facility was nice. BUT the staff was incredibly rude when we tried to check in early. I understand that they don’t always have rooms available early, but instead of just saying that, the staff laughed & mocked us for attempting to check in a couple of hours early. If we hadn’t had already paid online, we would’ve stayed somewhere else."

"Hotel was okay but in a weird spot. Not much around it so you will need to drive for supper, etc. The room was clean and quiet but we did wake up stuffy from something in the room. Wasnt too impressed that some homeless people are sleeping in their vehicles in the parking lot."

"Our room was clean and tidy. The sofa bed is a nice addition for the room use. The bathrooms were spotless and the walk in shower is very user friendly and safe. Sarah, who checked us in, was very friendly and helpful. There was plenty of parking and access to our room was very easy. The breakfast was hot and filling and there were plenty of choices. They did a good job meeting the needs of dietary restrictions. The location made us easy to get around Helena to our various events."

"Only stayed one night as we travelled from Glacier to Yellowstone, but really enjoyed this hotel. Breakfast was wonderful, the lobby has a lot of character for a chain hotel, parking was a breeze, and our room had a door that opened to the indoor pool which was perfect for the kids. Will definitely stay here again if I’m ever back in Helena, MT."

"Bed was comfortable, room was clean, breakfast was good."

"it was great! Breakfast was good! Pool was so fun for the kiddos! We will stay here again for sure!"

"Good location, the sink didn't drain well. Reported on our departure, desk clerk was very attentive to this issue. Said they would check on it. Water pressure not great in shower. Beds are in need of updating. Property was very nice and help was very courteous."

"Unfortunately we were disappointed. We have been traveling for over a week and don’t generally stay in an hotel that costs this much, but thought we would treat ourselves. Originally, I called the hotel’s direct reservation line to book a room. Agent told me there was only one room available and it would be $400. I had looked on Expedia and saw the same room for $300. I told the agent that and she rudely said that on-line sites are not updated and proceeded to try to get me to book. I told her I...

"Absolutely zero communication about the Hot Tub and spa being broken prior to arriving."

"Property is beautiful, the Victorian clutter was a bit overwhelming. Innkeeper was friendly but service was chaotic."

"Reasonable price and comfortable beds for a night close to the airport. My only complaint is the dismal vanity lighting. We could barely see well enough to shave/apply makeup. Someone needs to revisit the bulbs being used."

"The staff was very nice and accommodating"