โรงแรมใกล้ศูนย์ศึกษาวิทยาศาสตร์และธรรมชาติทะเลสาบ Erie, คลีฟแลนด์

"Clean, best breakfast I have had in a hotel in a long time only thing the hot tub was out of order but the pool was beautiful even had a little kiddo section. Overall I had a great relaxing weekend and will definitely would go again."

"Easy in and out."

"I’ve stayed here multiple times in the past few years and usually it is a good experience. I was disappointed with our recent stay. The room was clean but we did not have our room cleaned the entire time. I understand that rooms are cleaned every other day but our room was not cleaned on our 2nd day. We had to call for basics like towels and Kleenex etc. Also the hotel is starting to show its age. For instance, elevator buttons on 5th floor had tape holding it to the wall. Finally I...

"Very quiet and peaceful. The room was clean and all the staff are friendly and helpful. I would definitely stay again"

"My room had a row of half-full glasses outside the door. There was someone’s shower cap bonnet left in the bathroom and the shampoo and conditioner bottles were half used. There were no sheets on the bed, only comforter to skin. The air conditioning was the loudest unit I’ve ever heard. They were charging $12 for the breakfast. The pool was incredibly murky. The mattresses were undoubtedly original to the hotel. I could feel every spring. The hotel is cheap for a reason. When I was going to my...

"Hotel is dated but not bad. Staff was nice friendly lady at the front counter. Weird smell in the lobby but not too bad. Took the elevator to the second floor where our room was and when the doors opened I was taken back by the suffocating smell of cigarettes and fried chicken. If we stayed two nights I probably would have picked up a can of febreeze and left it for them. Our room wasn’t bad, the couch was taped together and there was still a stale chicken/cigarette smell but it was manageable....

"Friendly staff, convenient location."

"We were very grateful for how the front desk handled a tricky situation and accommodated us for an early check-in to allow us to change our attire and attend a work meeting that we had at 3 PM. The room itself was well equipped, and we were pleasantly surprised by the breakfast, which was excellent. There was cleanliness issue in a couple of spots, possibly due to how quickly they had to ready our room. But overall, for longer visits, we'd recommend it for its location, amenities, comfort and...

"Staff can be so rude "

"Bad customer service "

"This was a good hotel. It was clean,the beds were comfortable and the temperature control was great. Often times in hotels we spend the evenings trying to adjust the temperature since it seems to fluctuate between too cool and uncomfortably warm no matter what the themostate is set on. This wasn't a problem here. the temperature stayed where we set it the whole 4 days we were there. The staff was very friendly and helpful from the ones at the desk to the ones cleaning the rooms. Everyone...

"The place was very dirty worst place a have ever stayed in bad bad bad place needs to be bulldozed!!!"

"One of the most comfortable beds I’ve slept in. Very clean room as well."

"Nunca me limpiaron el cuarto mi me dieron toallas nuevas"

"First we arrived and noone at desk. After about 10 minutes she came walking in from the parking lot where she had just git back from getting food. No problem we all have to eat. After a snippy discussion about if we had a reservation she checked us in. Walked into our room and it was so disgusting, it smelled so bad like piss it was nauseating. So i sprayed with room spray.The beds were so hard The floor would have befn more comfortable. But we were only there for the night. Thank god. The...

"I didn’t know that IHG has such poorly maintained facilities in this area. Rooms were dingy and carpet is very old. Elevator was not working at all but as we called to the property twice luckily we got the rooms on main floor especially as my MIL is 90! Bathrooms are small, only tub shower so difficult for older people. No coffee pods but only tea pods in room. Definitely need a few upgrades"

"Our stay was terrible. We were on the second floor and there mice in the room!!! Just awful!!"

"Th you g lady working the desk was wonderful. But the first room I was given was … the worst thing I could imagine. The door lock was busted off, the smoke detector was detached and resting on the table with wires protruding from the walls. The bed sheets were covered in various bugs and hairs. There were lines of dust imprinted on the sheets, in the pattern of the mattress topper. I went to please ask for a refund and I would just keep driving down the road. She offered me a different room,...

"The room felt dated and smelled bad. The furniture and carpet were old, the drapes were falling off, and the surfaces felt sticky. The room doesn’t look like it’s been thoroughly cleaned."