"Rooms were clean. Location was great, the hotel is right in the middle of town.
AC was an issue, because it was not functioning all the time and had to be activated by calling the reception.
Breakfast was average. Price is reasonable."
"Celebrated my birthday with friends at the hotel with a long spa weekend. Relatively easy to get to- Lugano Station has plenty of taxis or uber availability if you don't want to wait for the bus. All the staff were lovely and very accommodating. Beautiful views and a lovely spa. Treatments were also great. The Bar/Bistro was particularly nice to unwind in to have a drink and get food."
"Beautiful property, great location and wonderful staff. Would stay here again.
It is a little walk to the main part of town where most of the restaurants are (about 3/4 miles) but we enjoyed the walk."
"Close to the train station and a few minute walk to the city center. Room was nice size and clean. Breakfast had good choices and staff was pleasant."