โรงแรมใกล้ทะเลสาบเดอลูอิลเล็ตต์, Val-d'Isere

"When making the booking, we paid extra for bed linen and towels. Upon arrival, neither bed linen nor towels were present in the apartment, which we immediately reported to you. Unfortunately, it took a long time before we received any response. When you eventually replied, you acknowledged that the ordered bed linen and towels could not be delivered due to problems with your vehicle. We were then asked to solve the problem ourselves by renting linen elsewhere in town, which we find completely...

"Apparemment très sale, j’ai fait le ménage moi-même le premier jour, entreprise de ménage pas sérieux."