Dear Jason,Thank you for taking the time to share your detailed feedback on your recent stay at Kira Kira. We are delighted to hear that the spaciousness and comfort of your room met your needs and that you found the in-room amenities, including the combi washer dryer and stable Wi-Fi with Apple TV, to be useful.We appreciate your constructive comments regarding the water pressure and temperature in the shower. Please accept our sincere apologies for any inadvertent inconvenience this may have caused. Your observations have been duly noted, and we will be actively working to address and improve these aspects to enhance the overall guest experience.We're pleased to learn that communication was easy via the in-room phone, and we are actively working on improving our email communication to provide a seamless experience for our guests.Your valuable feedback is crucial in helping us refine our services, and we are grateful for your input. We hope to have the opportunity to welcome you back to Kira Kira and provide you with an even more enjoyable stay in the future.Yours sincerely,

Thank you for the feedback, please note that we are already accepting bookings this winter, if you are thinking of coming back to Niseko this winter, kindly let me know so we can offer you with more options.

Thank you for staying with us and glad to be of service! looking forward to having you again next winter!

Thank you for staying with us and glad to be of service! looking forward to having you again next winter!