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"This is a amazing experience, that hotel is comfortable and nearby ski resorts and attractions, all staff is kindly and helpful!"

"Excellent location, right next to the Nagano train station with plenty of shopping and dining options nearby. "

"If you come to tokyo for your vacation, you should consider check out this onsen.they have a free shuttle bus from shinjuku every day its about 4-5hrs rides, not to mention they have a very special onsen water.... "

"The hotel was clean and the staff were very friendly. "

"This hotel is a perfect place to have vacation. Perfect service, perfect food, and perfect room. "

"The room is spacious and staffs are very nice."

"The staff were excellent—friendly and helpful. The location was convenient enough, though a bit far from town. It’s best if you have your own car rather than rely on public transportation."

"Location was great for exploring old Karuizawa. Japanese style inn."