We had a wonderful stay here. The staff was very friendly and helpful. They were very accommodating to my 2 year old. House slippers and comfortable yukatas were provided. We were served an amazing evening meal in our room. Followed by the staff setting up our futon mattress beds for us--the surface is intended to be firm sleeping on the ground so not the best night sleep I've ever had, but they were fairly comfortable. Traditional breakfast was served in the morning in a common room. Overall a very fun experience.