This is a good family hotel. The staff were very friendly and helpful. Breakfast was good with a good coffee machine. Eggs are prepared by request. The hotel is on the beach great for walks. The pool is very nice.
The rooms are a bit worn. Carpet and chair reflects this condition.
The hotel is within a 5 minute walk to the mall which seems fairly new with restaurants.
The hotel also offers major currency exchanges.
Overall, it’s a nice hotel and experience.
Mitchell
เข้าพัก 4 คืน, เมษายน 2025
6/10 พอใช้
hani
เดินทางเพื่อธุรกิจ
16 มี.ค. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Outdated hotel
This hotel is in desperate need of a major makeover. The tiles in the bathroom are mouldy with cracks. The paint on the ceiling is peeling due to condensation. The furniture very old. No choice but to stay there since there aren’t many 4-5 star hotels in Kuala Terengganu
Hotel room is too old. Too less choice of buffet breakfest compare to previous years and expensive
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2019
4/10 แย่
Jan, UK
17 ก.ย. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Needs updating
The hotel was generally 'tired'! Balcony doors would not open and when maintainance man came to fix them he said the runners were broken so new doors needed and that would take a long time. I suspect in 10 years time they still won't be fixed! Curtains etc very old. The room was always well cleaned.
The food was generally cold, even when ordered from menu rather than the buffet. After a day we noticed a sign in the room saying tea/coffee were provided but a charge of 5 ringgit per day. Very small bottles of water in the room, which are usually complimentary were 3 ringgit. We bought a pack of 12 500ml bottles from the supermarket for 2.99 ringgit. In fact we were not charged for these services.
The staff were very friendly and willing to help.
Wifi is suck. only wifi without Internet connection. should be advertised as non wifi hotel. the towels is not enough. there's no towel to be placed on th toilet 's floor. Toilet's floor is very slippery. I and my friend also slipped a few times. The front desk ladies wear a lot of makeup, not polite and very slow. The bellboy even worst. My friend are pregnant and I assisting her with her luggage. While I struggling with 2 luggages, the bellboys (yes , 2 of them) do nothing and didn't even open the front door for me ( They have a very on. I just standing a few steps away from them. The staff and facilities were terrible. I won't recommend this hotel to anyone.
Big room with good view, bed comfortable. But many inserts in swimming pool, pool water is very very dirty. Many small cockroaches in toilet & cupboard. Must not stay this hotel again.
ผู้เข้าพักจริง
6/10 พอใช้
ku
17 มี.ค. 2016
ชื่นชอบ: พนักงานและบริการ
everything ok
old hotel
ku
8/10 ดี
Amir, Kuala lumpur
13 มี.ค. 2016
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice and good view of the sea.
One of the premier hotels in Terengganu. lost it attraction .Need total facelift to be like the olden days.
We love the fresh wind blows over the ocean, the variety of buffet breakfast served with it's speciality Nasi Dagang and courteous waiters will definitely make us want to re-visit Primula again..