When arriving at this hotel I was told by two hotel staff that I had not made any booking online and they demanded immediate payment before they could provide me with a room. l showed them paper work to support my argument and they then took over 20 minutes to find my online booking. What a joke! Totally incompetent as far as I can see. Would not stay here again nor recommend this hotel to anyone. No staff to assist me to carry luggage up three flights of stairs.
Glyn
เข้าพัก 1 คืน, สิงหาคม 2018
6/10 พอใช้
Joshua, Malaysia
9 ส.ค. 2018
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
No lift for comforting golden age person or pregnant, but its a budget hotel for couple should be okay.
We are so sorry for your bad experience during your stay but actually would like to have a constructive feedback so that we can improve. Anyway, thank you for your rating and we will try to reflect the matter of what went wrong.
Thank you for your review rating. We hope to welcome you again soon and will try to do our best for a better rating.
6/10 พอใช้
george
23 ม.ค. 2017
ชื่นชอบ: พนักงานและบริการ
Great for the price. Cheap and cheerful
Plus points: price, quiet, convenient for variety of restaurants, clean, pleasant staff
Negatives: no lift, minimal breakfast, erratic room cleaning
Great for an economy stay nothing more