Once arrive I was told the executive suite is fully occupied and it's different from what the photo and description shows.
To be fair, they instantly transfer me to a 2 room unit which is shows as same as the description without any charges but they told me DO NOT use the other room.
The resident is next to the railway which can hear each train passing by every 10-15 min which is very disturbing.
Found leftover chicken meat in the freezer after check-in. No drinking water provided, and leftover water in the boiler. Since there's no cleaning equipment provided, purposely walked out to purchase water.
Do not try to check-in before 3pm even when HOTEL.com told you to go by 2pm.
Immediate regretted my decision booking this place while Swiss garden I just 2 min walking distance from it with just slightly 10 ringgit expensive.