Staff were all good & accommodating, very helpful and prompt in delivering our request. When the sink was blocked, it got fixed quite fast and even the receptionist attended the leak after the plumber did not tighten the pipe properly.
Thank you very much for your review , we really appreciate it, if there's any problem within the time you're staying with us,
please inform us , it will help us alot to improve our service, and to fulfill our guest's need in future.
Once again thank you for choosing us .
Our stay was good. The receptionist treat us nicely and give a warm welcome. The room was good and we got an upgrade to a better room with the same price. Overall was good. The suggestion from me is for the hotel to reserve more parking lot for the hotel customer since the area was quite busy and it is hard to find space to park the car. Others thing is that it would be nice if the hotel could give additional room card for easier access if some of family member need to remain in the room.
Shahrul Izwan
เข้าพัก 1 คืน, พฤศจิกายน 2018
การตอบกลับจาก hbh sp วันที่ 14 พ.ย. 2018
dear sir,
thank you for your review. we hope to see you again in future.
Severe leakage of toilet ceiling, not sure whether it was waste water or something else. Staff didn’t react to the complaint.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ตุลาคม 2018
การตอบกลับจาก H Boutique Management วันที่ 25 ต.ค. 2018
Dear Sir/Mdm,
With regards to the ceiling leakage I believe your room number was 111? Our staffs did checked on it while you were not in the room. However, no leakage was found when monitoring.
However, we are still monitoring the problem now. Nevertheless, we hope you had an enjoyable stay with us.