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"L’endroit est super bien situé pour l’aéroport tout en étant proche du centre d’heraklion. Personnel super sympathique."

"Todo muy bien, recomendado"

"Super accueil et chambre parfaite.Je recommande cet établissement."

"Lovely property, close to walk to port. Staff helpful. Only negative was no conditioner. I would recommend."

"Super pour une nuit"

"We loved everything about this hotel! The staff... The cleanliness. Everything is upkept. Nothing ever broken waiting to be fixed they are right on it. So many amenities. Food was fabulous Pool and beach beautiful. Not one single complaint"

"Very helpful staff. The location is convenient and the rooms spacious."

"Hele fijne vakantie gehad!"

"Verouderd hotel met heel veel mogelijkheden. Er moet dringend geïnvesteerd en vernieuwd worden."

"Tolles Personal "

"It was ok, we have stayed at the other two hotels, Stella Island and Stella Palace, and to be honest this is not on par with them. The food was very limited, not much choice and if you’re a fussy eater you might struggle. All the flowerbeds were overgrown and if you had a sunbed next to one there was a strong smell of cat urine. The drinks weren’t great, the soda had that off taste or dirty pipes and isnt branded. There were also cockroaches in our room that came from the toilet floor drain....

"Fantastic Property . Staff are so helpful. Staff at the bar were super nice . I would have liked a few more options at the breakfast menu . Most of the items are there every day and bit more variety would have been better . But overall it’s a five star experience ."

"Super"

"Sylvia at the front desk was wonderful and extremely helpful. The bathrooms were a little small and the room felt damp at times. Rooms were clean and well maintained. Close to the ferry terminal and convenient to center city"

"⭐⭐⭐⭐ 4/5 We’ve just returned from a stay at Enorme Santanna Island Resort and overall had a lovely holiday, but there were a few things that stopped it from being a full 5-star experience. Starting with the positives — the staff were absolutely amazing throughout our stay. Every member of staff we encountered was friendly, welcoming and always happy to help. The rooms and hotel grounds were spotless and very well maintained. The complex itself is huge, with plenty of space and beautiful sunset...

"Nous avons été très déçus car le logement est très reculé de tout. Sans compter le fait que l’hôtel ne propose absolument pas d’excursions ou de propositions d’excursions. Par ailleurs, le logement n’était pas du tout propre, le petit déjeuner pas du tout à notre goût, la piscine pas nettoyé donc personne ne s’y baignait. Bref un séjour très décevant pour notre part."

"Clean room, air conditioner worked well. Responsive staff."

"Overall the Mitsis Laguna is an excellent resort. It's well maintained and the staff are extremely polite and helpful making the overall experience excellent. The only point to make was the sound proofing in the bungalow that we had near the 2nd pool. We could hear the people both above and in adjoining room quite clearly and the early morning cleaning outside woke us up most mornings."

"Staff was friendly and helpful with clean room with plenty of space and double balconies. Great location to access restaurants and retail."

"Great locatiion, 2 mins walk to Lion Square, food everywhere. Quick stroll to sights and available valet parking."