Great overall. Parking was limited but available. Room was great and spacious for a family of 5. Selected the licataion because it was close to Knossos site but a little bit removed from the old town center. Great property.
We had a lot of difficulties checking in, as everything is done online and we were NOT given the password by the kitchen staff. Because of that it became almost impossible to book a taxi for the early morning trip to the airport. Worst of all is that there was NO WORKING air conditioning in our rooms and it proved too hard to sleep. We wanted to book a cab in advance but were told we had to call around for 1.5-2 hours. I started calling the taxi services at 2:00 am but only got recordings in GREEK! No English or German language translations were given. Also, when we ate dinner in the downstairs restaurant, it was raining and we were sitting next to the plastic hanging windows which were not secured, and ended up getting soaked before picking ourselves up and moving further away. No compensation for dealing with this situation, my cane got knocked over and was submerged under the deluge, and the food was awful. We will never stay here again.
Staff was helpful and nice. The property is awsome, modern, clean and very well equipped. Well done!
เข้าพัก 1 คืน, กรกฎาคม 2025
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
agostino
9 ก.ค. 2025
ชื่นชอบ: ความสะอาด
we loved our accomodation even if only for one night, if we should come back in Heraklion we would book for sure Chapter 2 accomodations, we are only sorry for not being able to taste the restaurant and bar of the structure, cheers
This is a lovely hotel on the outskirts of Herklion, Crete. It's a very nice property. It has parking but is a distance from the historic district. I'd stay here again.
We loved our stay here - located close to Knossos & a short drive to the city center of Heraklion. The studio was very comfortable & a great size. We loved the breakfast & onsite parking was much appreciated. Friendly service & very helpful - quick to answer ny questions!