The hotel looks old but service and cleanliness is good. No lift but the hotel not really high. Staff also nice and helpful. Area around the hotel is fine. Might be a bit worry but everything is fine. I don't know about past years service but maybe I can said they have improved. May come again.
The overall stay was not bad as the staff also offered to give us a discounted rate (way cheaper than offered online), but I was not satisfied with the housekeeping service, what is the use of the housekeeping signal if nobody even checks and does the housekeeping as requested? I was hoping that our room was tidied up when we returned in the evening, but to our disappointment, the room was 'untouchable' - the doorbell is not working too. Kindly improve these. Thank you.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, สิงหาคม 2019
6/10 พอใช้
Queenzy
25 พ.ค. 2019
Overall maximum can get fair only
Hygiene is ok. The light of the corridor up to 2nd floor was spoil, a bit danger for customer. The hairdryer inside the room was stopped work after start using for few seconds. If stopped work cause of too hot, it was non acceptable due to the low air also cannot use. The shower problem, turn to hot but the water was normal temperature.
Queenzy
เข้าพัก 1 คืน, พฤษภาคม 2019
10/10 ดีเลิศ
ผู้เข้าพักจริง
13 ก.พ. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2019
10/10 ดีเลิศ
ผู้เข้าพักจริง
13 ก.พ. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2019
4/10 แย่
Solomon, Kuala Lumpur
6 ต.ค. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hotel is in a good location. but the reception area is up one flight of stairs. there is NO lift in the hotel and no one to help you carry your luggage up to your room.