The room was very clean, there was a private balcony that was nice to sit on and watch the traffic roll by, the staff was quite friendly, a nice overnight stop.
Upon check in the room had a terrible mildew smell. The bldg is very old and fell short for a Hilton. We ended up leaving due to the smell, but they charged us anyway even though we reported it and left within an hour of check in.
The hotel facility was excellent at this price point and we will likely stay here again. The room was basic but clean and reasonably appointed. It was great for our brief stay.
The convenience of the location on the main Sevierville parkway was excellent but comes with some serious road noise issues. Obviously this is a difficult problem to resolve when the building is very close to the highway, but should be considered when booking here, especially if you have small children.
Staff was friendly and professional, room was clean, bed was comfortable, not much traffic noise, bathroom was clean and well stocked with shampoo and soap and lotion, breakfast was good.
Was advised through Expedia to have a pool and there was no pool. The lady at the front desk was very accommodating and we appreciated that, for other concerns we had. Not terrible for a 1 night stay.
The staff is courteous and the check-in was smooth. The property seems to be an old hotel that has been taken over by Hilton and they have done a great job of giving it a facelift. Rooms look pretty neat and clean. Breakfast options were less compared to a few of the other “Spark” properties I have stayed at.
Room was clean and comfortable. Staff was friendly and informative.
เข้าพัก 1 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Ashish
18 มิ.ย. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
It’s an okay stay. My room door didn’t close and it felt like a motel. It had very little breakfast options. Not impressed, however the staff was nice.
It was pet friendly. The rooms were updated and very nice.The rooms overall were terrific. The staff was friendly and very helpful and welcoming. If we needed anything they got it for us. To us the best part was that we could have our pets with us. A lot of hotels aren’t that welcoming. Big + in our books. The only downside for us was the doors they could be upgraded to the rooms. But overall it was a great hotel
We have stayed here multiple times. The staff is always very friendly. We like it because it is a good value and right off of the highway that we travel. You would want to ask for a room that’s on the opposite side of the highway to avoid hearing the noise if you’re a light sleeper.
Great stay! The room was very clean, the bed was comfortable, and everything felt fresh and well-kept. The staff was friendly and helpful. Would definitely stay again.
Worst hotel I have ever stayed in. Paid for king bed and received 2 queens instead, no pool even though it was advertised, room had very bad mildew smell, we ended up booking a new hotel that same night and checked out the next morning.
10/10 would not recommend