Hello Kaitlynn, We appreciate your detailed review and are glad to hear you had an enjoyable stay overall, finding the location convenient and the room comfortable. Your feedback about the balcony, spacious room, and TV channels is valued. We take the safety and cleanliness of our property seriously and will address your observations accordingly. Your preference for the 24-hour pool is duly noted, and we will strive to ensure a more pristine experience for your next visit. We look forward to welcoming you back!

Hello Sarah,We appreciate your feedback on our location. Our team will consider your comments regarding balcony locations and lighting for future improvements. Thank you for bringing this to our attention.

Hello Charlotte, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any specific feedback about your experience so we can address any concerns you may have.

Hello Kristi,We are disappointed to hear about your experience at the hotel. We strive to meet our guests' expectations and regret that we fell short in this instance. Your feedback is valuable, and we encourage guests to bring any concerns to our attention during their stay for immediate resolution. We apologize for any inconvenience caused and welcome you to contact our management team directly to discuss your feedback further.

Hello August, We are pleased to hear that our hotel met your needs during your stay. Providing a comfortable experience for our guests is our top priority. Should you have any further feedback or suggestions, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us!

Hello Brandon,We are pleased to hear that you enjoyed your stay with us. If you have any further feedback or questions, please do not hesitate to reach out to us. Your satisfaction is important to us and we value your input.

Hello jose c,We're thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

Hello Monica,We are delighted to hear that your boys enjoyed our 24-hour heated pool! We strive to provide a comfortable and enjoyable experience for all our guests. Thank you for sharing your positive feedback with us.

Hello Julie,We are delighted to hear that you enjoyed our customer service and the balcony during your stay. Your positive feedback is truly appreciated!

Hello Chris, Thank you for taking the time to provide feedback on your recent stay. We apologize for any inconvenience you experienced with the TV and room keys. Your concerns have been noted and will be addressed internally. We appreciate your feedback and will continue working to provide the best possible experience for our guests.

Hello Kailyn,Thank you for choosing our hotel and taking the time to provide feedback. We're glad to hear that our friendly staff made for a pleasant check-in experience. However, we apologize for any discomfort caused by the muggy room and unsatisfactory blankets. Our housekeeping team will be informed about the bathroom walls to address the issue. While we appreciate your understanding about the breakfast and lack of a microwave, we'll take your suggestions into consideration for future improvements. We look forward to accommodating you again.

Hello vito,Thank you for taking the time to share your positive experience with us. We are delighted to hear that everything during your stay was very good. Your kind words are greatly appreciated and we look forward to welcoming you back in the future.

Hello Susan,Thank you for sharing your feedback on our helpful front desk staff and our cleanliness standards. We appreciate your positive comments and are glad you had a clean experience during your stay with us. We strive to provide excellent service and maintain a high level of cleanliness for all our guests.

Hello Susan,Thank you for sharing your experience with us. We apologize for any inconvenience you faced regarding the availability of local channels. We understand the importance of enjoying sports events and New Year's celebrations. We appreciate your feedback and will share it with our team for further improvement.

Hello Grover,We appreciate your feedback regarding the comfort of our beds during your stay. We apologize for any inconvenience you experienced during breakfast and your check-out process. We value your comments and will share them with our team for improvement. Should you have any further concerns, please reach out to our management directly. Thank you for your understanding.

Hello Kate, We are sorry to hear that you did not have a satisfactory experience during your stay. We encourage you to reach out to our hotel directly with any specific feedback or concerns, so that we can address them accordingly. We value your opinion and would appreciate the opportunity to make it right for you.

Hello Meredith,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back for another excellent stay in the future!

Hello Deborah,We appreciate you choosing our hotel for your recent stay. If there is anything we can do to make your next visit even better, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon.

Hello Lillian S, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with parking. We appreciate you bringing this to our attention and will certainly address this matter with our team. We value your input and strive to provide a seamless experience for all our guests.

Hello Tiara,Thank you for taking the time to share your experience with us. We're thrilled to hear that you were impressed with your suite during your stay. We apologize for any inconvenience caused by the temporary shortage of breakfast options. We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future.

Dear Guest,We appreciate your compliments regarding our beautiful hotel and the room you stayed in. Our staff is trained to provide a high level of service and professionalism to all guests. Thank you for your feedback and we hope to welcome you back in the future.

Hello Steven,Thank you for choosing our hotel for your Thanksgiving weekend stop. We're glad to hear that you found our place nice. We hope you had a comfortable stay and we appreciate your feedback. If you have any further comments or suggestions, please feel free to reach out to us.

Hello Suzanne, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to maintain high standards of cleanliness and your comments have been passed on to our housekeeping team for review. We appreciate your input and will use it to improve our services. We hope you will give us another opportunity to better meet your expectations in the future.

Hello Matthew,Thank you for choosing our hotel! We're glad our convenient location near Bucee's and I-40 made your stay more enjoyable. We appreciate your feedback and value your patronage.

Hello David,Thank you for your feedback and for choosing our hotel for your stay. We appreciate your comment about the elevator and will ensure that this is passed on to our team for further review. We apologize for any inconvenience caused and appreciate your understanding.

Hello DeAnn,Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience during your stay. We strive to provide exceptional service and it's rewarding to know that we met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

Hello Juan,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

Hello Julie, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We appreciate your concerns and will share them with our team for immediate attention. We strive to provide a clean and comfortable environment and we apologize that we fell short on this occasion. We hope to have the opportunity to welcome you back in the future for a more satisfying experience.

Hello Brenda,Thank you so much for the fantastic rating! We are thrilled that you enjoyed your stay with us.

Hello John,We apologize for any inconvenience caused by the noise. We appreciate your positive feedback regarding our staff and breakfast. We hope to provide you with a more peaceful stay in the future.

Hello DUANE,Thank you for your feedback. We highly appreciate your patience and apologize for any inconvenience caused. We will work towards improving our check-in process to ensure a smoother experience for our valued guests.

Hello Joshua,Thank you for your excellent rating! We are delighted to know that you had a wonderful experience at our hotel. We appreciate your feedback and look forward to welcoming you back soon.

Hello Cristian,We apologize for any inconvenience you may have experienced during your stay. Please provide more specific details so we can address your concerns appropriately.

Hello John,Thank you for your kind words about Kevin! We're glad he made you feel welcome during your stay.

Hello James,We apologize for the inconvenience caused by the stained towels, and we appreciate your feedback regarding the bed. Your comments will be shared with the appropriate team for further improvement. Thank you for bringing this to our attention.

Hello Melissa,Thank you for your exceptional rating! We are thrilled to have exceeded your expectations. Please let us know if there is anything else we can do to make your stay even more memorable.

Hello Brandi,Thank you so much for your extremely generous rating! We are thrilled to have exceeded your expectations during your stay. We look forward to welcoming you back in the future.

Dear Guest,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hi Danny,We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

Hello Richard,Thank you for taking the time to share. We appreciate your feedback regarding our breakfast. Please do consider us again on your next visit to the area.

Hello John,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

HI Alan,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hello Robert,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

Hello Lisa,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Zach, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

Hello James, We are concerned to hear about the incorrect charges on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. We ask that you please call us so that we can discuss the matter with you right away.

Hello Libby,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff. We appreciate you taking the time to share your experience.

Hello Donald,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Hello max,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Charles,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Your voice is very valuable to us and we hope you will return on your next travels.